23 Desktop Support Technician Jobs in San Antonio, TX
Excell is Hiring a Desktop Support Technician Near San Antonio, TX
Our client is currently seeking a qualified Field Desktop Support Technician to join their team onsite at San Antonio, TX. This candidate must have the ability to travel to Austin and Corpus Christi as needed for technical support.
Duties and Responsibilities:
- Coordinating with facility shipping and receiving for delivery of training equipment to designated space
- Deskside hardware and software support (DSS) service
- Update of ITSM tool and asset management system of record where applicable
- Unboxing and setup of training room equipment to include PCs, peripherals, cable management
- Imaging PCs and laptops
- Assignment of static IP addresses for network printers per client direction
- Operational testing and support of training room equipment and site user needs
- Supporting Dell laptops and desktops, standard client (AC) image with MS Office Suite, SAP, legacy applications all on a virtualized environment using Citrix, Android tablets, Symbol HHT / printers, Lexmark, and Ricoh printers
- Hardware break-fix services following documented processes and procedures to include hotswap, imaging and replacement of FRUs (Field Replaceable Units) as applicable
- Physical IMACD (Installs, Moves, Add, Changes, and Deletions)
- Hardware refresh of aging hardware with the new device based on the end user profile
- Smart hands support of additional equipment as required under the direction of the client
- Basic technical knowledge and troubleshooting skills including core business systems, applications, hardware and software, printers, and networks
- Knowledge and experience working with MS Office Suite and other relevant software programs
- Problem solving and analytical skills
- Excellent customer service skills with well-developed interpersonal skills, including diplomacy, tact, and discretion
- Team player with strong work ethic, standards, initiative, attention to detail, and a quality orientation
- Verbal communication that is polished and professional and easy to understand over the phone when needed
- Written communication that is clear and concise, and includes proper grammar, spelling, and punctuation
- Ability to defuse tense situations and focus on the issue at hand
- Ability to translate technical language into user-friendly information
- Adept at working in a fast-paced, changing environment while serving the needs of multiple stakeholders
- Must have valid DL and clean MVR and own transportation
- Must have the ability to travel to other locations as needed
Full COVID-19 vaccination may be required.
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **
Job Summary
Full Time
$50k-63k (estimate)
04/26/2024
05/09/2024
excellgroup.com
PAMPISFORD, ENGLAND
200 - 500
1992
DEAN LEROY HILLS
<$5M
Related Companies
The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Technician job description and responsibilities
Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.
02/23/2022: Florence, AL
Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.
03/02/2022: Rochester, NY
Perform upgrades and configuration of desktop and related peripherals.
02/19/2022: Durham, NC
Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.
02/06/2022: Ventura, CA
The Desktop Support Technician provides technical support of desktop and laptop computers, applications, and related technology.
01/23/2022: Vallejo, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Technician jobs
Earn bachelor's degree or equivalent.
01/30/2022: Omaha, NE
Gain experience with operating systems.
12/19/2021: Springfield, OH
Practice fixing common computer problems.
03/05/2022: Anderson, IN
Seek technical support positions.
01/21/2022: Santa Rosa, CA
TAKE A RELEVANT TRAINING PROGRAM.
03/02/2022: Minneapolis, MN
Step 3: View the best colleges and universities for Desktop Support Technician.
