Reports To: Manager, Customer Experience Direct Reports: N/AFLSA Status: Non-Exempt (Eligible for OT)Employment Type: Full timePosition Overview: Deliver a best-in-class, customer-centric experience through accurate and efficient handling of claims and returns. The Claims & Returns Specialist is responsible for investigating product-related issues, processing RMAs, coordinating replacements or credits, and ensuring timely, professional communicat...
Position Overview. Deliver a best-in-class, customer-centric experience through accurate and efficient handling of claims and returns. The Claims & Returns Specialist is responsible for investigating product-related issues, processing RMAs, coordinating replacements or credits, and ensuring timely, professional communication between customers, Sales, Quality, and Production. Essential Job Functions. Deliver a best-in-class, customer-centric exper...
Inventory Operations AnalystLocation: Chicago, IL (Chicagoland Area)Department: Inventory ManagementReports To: Director of Inventory ManagementFLSA Status: ExemptEmployment Type: Full-TimePay Range: $60,000 – $70,000 annually, based on experience and qualifications.Position OverviewThe Inventory Operations Analyst plays a key role in ensuring accurate, efficient, and strategically aligned inventory operations across all National Safety Apparel (...
Customer Experience Specialist. Reports To. Customer Experience Manager. Direct Reports. N/A. FLSA Status. Non. . Exempt. Employment Type. Full time. Position Overview. Deliver a best-in-class, customer-centric experience with every customer interaction across every channel, provide quotes, process orders, and answer customer question with accuracy in a timely manner. Essential Job Functions. Deliver a best-in-class, customer-centric experience w...
Reports To. Director – Rauckman Utility Products. Direct Reports. None. FLSA Status. Non-Exempt. Employment Type. Full Time. Position Overview. Performs all duties as needed for customer service, account management, sales reporting, administrative support, and HR liaison for Belleville facility. Essential Job Functions. Responsibilities that must be completed. Customer Service Responsibilities. Prepare quotes. Process purchase orders. Invoices. I...
