Desktop Support Technician**
Job Details

City :
Cincinnati

State :
OH

Job Description:Encore 24/7 Deskside Support Technician

• 12 hour shifts (5:30 pm – 5:30 am) – 3 days On / 3 Days Off
• The pay rate is $20 - $21 / hr
• Must have Covid 19 and Flu Vaccination

Encore Technologies is in search of a Desktop Support Professional. The Desktop Support position will support the installation and maintenance of employee equipment and systems including desktop computers, mobile phones, faxes, and printers. Configures, installs, maintains, and upgrades computer systems hardware and software.

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Key activities*

• Configures, installs, maintains, and upgrades computer systems hardware and software
• Administers and maintains security of operating systems, Mobile phone deployments, general support, and troubleshooting
• Restores files or systems by designing, writing, and implementing backup procedures.
• Provides operational support for the organization's information systems and peripheral equipment, such as badge readers, signature pads, scanners, desktops, printers, and storage devices
• Miscellaneous IT tasks support, projects, and on-call support

Education, Experience & Certifications

• Bachelors or Associate degree preferred 3 years experience
• CompTIA A and/or HDI Desktop Advanced Support Technician certifications highly desirable.

Skills & Abilities

• Proficient in basic system administration tools & processes
• Strong computer networking skills and organizational skills
• Some moderate lifting may be required
• Occasional overtime may be required

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Encore Technologies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce._

Pay: $20.00 - $21.00 per hour