About Emplifi

Emplifi is a leading unified customer engagement platform that empowers businesses to reach and grow communities through digital- and social-first strategies. More than 20,000 brands like McDonald’s, Ford Motor Company, and Delta Air Lines rely on Emplifi to enable connected, empathetic experiences for the modern consumer across marketing, commerce, and care. Headquartered in New York, Emplifi is a partner to the major social media networks and digital platforms, including Google, Meta, LinkedIn, TikTok, and Snapchat. For more information, visit www.emplifi.io.

Job Summary

We are seeking an experienced Executive Administrative Assistant to help support our CRO and COO, with additional support for other sales leadership team members.

What You’ll Do Here

• Act as the point of contact among executives, employees, clients and other external partners
• Manage information flow in a timely and accurate manner
• Support monthly/quarterly/annual budgeting, product road mapping and ops reviews
• Manage executives’ calendars and set up meetings
• Make travel and accommodation arrangements
• Rack daily expenses and prepare weekly, monthly or quarterly reports
• Format information for internal and external communication – memos, emails, presentations, reports
• Take minutes during meetings
• Organize and file documents
• Prepare documents as necessary for approval through DocuSign, and follow up for signatures.
• Assist in organizing Company-wide parties, meetings, and other events, coordinating facility needs, food and beverages, etc.
• Other duties as assigned or requested

What You’ll Bring to Us

• Minimum of 5 years experience as an Administrative Assistant
• Must be able to work across multiple time-zones within North America
• Excellent computer skills- Excel, Word, PowerPoint, Outlook; experience with NetSuite & Concur strongly preferred
• Maintain confidentiality of all Company information
• Project a professional and positive attitude
• Good verbal and written communication skills; direct and respectful in communication
• Attention to detail
• Ability to demonstrate accuracy and thoroughness, and monitors own work to ensure quality
• Ability to be proactive, resourceful and forthright
• Prioritizes and plans work activities, uses time efficiently and develops realistic action plans
• Ability to adapt to changes in the work environment, manage competing demands, and is able to handle frequent changes in priorities
• Ability to interact with all levels of management across the organization
• Demonstrated ability to be a self-starter

What We Offer

• International, fast paced and rapidly growing environment
• Chance to work with the world’s biggest brands at the CX tech leader
• Agile and open-minded culture, with high levels of trust and flexibility 
• Opportunity for professional growth and development 
• Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
• Benefits package including Medical, Dental, Vision & Life Coverage Options
• Flexible Working Hours
• Unlimited PTO
• 12 paid Holidays 
• 2 Paid Community Service Days
• Company paid STD and LTD
• 401K
• Parental Leave Benefits
• Educational Reimbursement Opportunities
• Referral Bonus Program
• Access to an Employee Assistance Program (EAP)
• Scheduled Company Learning Days and access to additional courses via our online Emplifi Academy
• There’s more as well! Speak with us to find out all the details!