We are seeking a motivated and outgoing Administrative Assistant to join our team. In this role, you will provide support to our office employees, ensuring they have all the information and resources they need to perform their best. Your responsibilities will include answering phone calls, scheduling appointments, planning meetings, and writing correspondence. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor. 

• Responsibilities include:
  New customer in-take:
  Sending an introduction to the customer
  Making sure the customer sends clear ideas and interpreting emails
  Assigning the artwork to the artist or factory
  Taking finished artwork and sending it to the factory for rendering and a quote
  Showing the customer the completed rendered artwork and taking revision requests
  Working with the factory artists for revisions
  Creating quotes
  Invoicing customers
  Starting orders with the factory and following up with them on progress
  Sending tracking numbers once the orders ship
  Working on issues with customer orders and shipping delays
  Returning customer requests for reorders:
  Creating quotes
  Invoicing customers
  Starting orders with the factory and following up with them on progress
  Sending tracking numbers
  Working on issues with customer orders and shipping delays
  All these tasks will be done in person and remotely on a schedule we come up with. You will be provided an Apple MacBook Pro with the Adobe Suite installed. Your training will need to be in person.

• High school diploma/GED required, Associate’s degree or administrative training is preferred
• Knowledge of graphic artwork
• Familiarity with challenge coins, lapel pins and patches.
• Excellent computer skills and knowledge of Microsoft Word, Google Suite and basic photo manipulation
• Highly organized with excellent time management skills and the ability to prioritize projects