Mission Statement Edgewood’s mission is to be “the place to begin” for all children, youth, and caregivers to get the mental health care and social services they need right now.
Vision Statement
For everyone we serve to have the power to live life with understanding, confidence, strength, and joy.
Position- Administrative Coordinator, Family Support Program (FSP), this position is a full-time (40 hours), non-exempt position, 8:30am 5:00pm M - F, most days, some evening hours required for events. This is a hybrid position- 3 days in the office, 2 days remote.Position Summary
The Administrative Coordinator provides clerical and office coordination to the Family Support Programs, including Kinship, Together We Can, Food Bank, and The Family Resource Center. In addition, this team member provides back-up support to other administrative support programs across the agency as needed.
Essential Functions

• Manage day to day site operations in the Bayview office, including monitoring the security and cleanliness of the site and making repair and safety requests if required. Arrange for the maintenance and repair of office machinery and equipment such as the copiers, postage machine, appliances, locks, garbage, and recycling bins, etc. Work with the agency’s larger IT and Facilities departments to expedite equipment repairs and/or purchases.

• Serve as reception for visitors by greeting them and directing them to the appropriate place. Maintain client visiting room and visiting logs.

• Perform administrative tasks including office supply ordering, mail distribution, check request processing, tracking, and logging operational expenses, keeping visitor refreshments, copying, faxing and other needs requested by the Family Support Director and the Bayview Regional Director.

• Serve as the project manager for special projects such as contract applications and proposals, newsletters, publications, and conference and training applications.

• Process and track the program’s petty cash supply, expense reports, and credit card purchases.

• Manage the program’s donation requests, pick-ups and reporting requirements.

• Enter data and program information into contract and program databases to ensure client records accurately reflect enrollment, current status of clients, and services provided. (Databases include Edgewood Portal, Zoho, California GetCare, and the city and county’s Contract Management Systems – CARBON and Cityspan). Retrieve and submit monthly, quarterly, and annual reports from these databases to contract administrators.

• Monitor the program’s Bayview vehicles including arranging for regular vehicle maintenance and repair with the agency’s Facilities Department.

Represent the Bayview region on the agency’s Safety Committee. In conjunction with this committee conduct quarterly safety drills and inspections. Assist the site managers in initiating the Emergency Notification System in cases of emergency.

• Support the program managers in maintaining client files and chart cabinets. Assist them in building, storing and archiving charts if needed. Support them in peer chart reviews and official chart reviews. Support them in meeting official requests for copies of client records and charts.

• Along with the managers maintain the program’s Facebook, Twitter, and other social media accounts. Assist in the maintenance and update of the program’s website, iKinship.org.

• Assist team members in the preparation of community and public events, such as reserving venues, negotiating price, preparing food, and setup and cleanup.

• Perform other relevant duties as assigned.

Applied Knowledge, Skills, and Abilities
Bachelor’s Degree is preferred.
Five years of work experience with at least two of those years working in an administrative capacity.
Demonstrated ability to work with clients and co-workers in a wide variety of cultural contexts and community settings.
The ability to address and work persistently through adversity and change.
Good grammar, writing, communication, and organization skills.
Must trustfully work autonomously.
Advanced ability to perform data entry tasks in an accurate and timely manner.
Advanced ability to use Microsoft Office programs, social media, and various spreadsheets.
Advanced ability to use office machines such as phones, cell phones, copy machines, computers, and fax machines.
Physical, Environmental and Mental Requirements
Ability to speak clearly and be understood by others.
Must be able and willing to efficiently travel throughout the greater San Francisco Bay Area from one work location to another.
Must be able and willing to lift, push or pull 20 pounds. Frequently required to perform moderately difficult manipulative tasks such as typing, writing, etc. Must be able to sit for extended periods.
Must be able and willing to work up to 4 evenings and 2 weekends each month if required.
Salary Information
This position offers an hourly rate of pay of $23.00 per hour to $25.11 based on experience and language differential.
As part of our team, benefits-eligible employees receive an excellent comprehensive benefits package:
16 days of PTO the first year and more thereafter
Nine paid holidays
Five health and wellness days off annually
10% additional pay for community-relevant second language fluency
Medical/Dental/and Vision plans
403 B Retirement Plan with agency match
Employee Assistance Program
Commuter Benefits Program
Medical and Childcare Flexible Spending Accounts
Pet Insurance
Identity Theft Protection Plan
Paid employee referral program
Flexible work schedules
Career advancement opportunities
Retention bonuses for many positions
Continuing Education expense reimbursement
Professional licensing fee reimbursement
Professional Development reimbursement opportunities
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.