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Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.
Headquartered in the U.S., Acquia has been named a top software company by The Software Report, rated a leader by the analyst community, and named a top place to work by the Boston Globe and the Boston Business Journal. We are Acquia. We are building for the future and we want you to be a part of it!
We are seeking a results-oriented Key Account Manager responsible for developing & maintaining existing customer relationships. This role will proactively engage in the day-to-day management of the account including issue resolution. They will become the customer’s advocate within Acquia crafting a positive customer experience that ultimately results in the renewal of the subscription. This role will work directly with Sales, Technical Support and Finance.
This position is designed for an experienced account manager who has a high attention to detail and strives for customer satisfaction. This is a great opportunity to hit a hot market with best-of-breed open source technology and be the front lines of our Account Management program.
Acquia is proud to provide best-in-class benefits offerings to our employees and their families in maintaining both a healthy body and a healthy mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!
Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.
Interested residents of Colorado may contact NA-recruiting@acquia.com as it relates to regulation C.R.S. § 8-5-201. Information regarding benefits are linked here.
Full Time
$93k-127k (estimate)
08/25/2022
04/06/2024
The job skills required for Key Account Manager include Customer Service, Account Management, Leadership, Products and Services, Futures, CRM, etc. Having related job skills and expertise will give you an advantage when applying to be a Key Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Key Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Key Account Manager positions, which can be used as a reference in future career path planning. As a Key Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Key Account Manager. You can explore the career advancement for a Key Account Manager below and select your interested title to get hiring information.
If you are interested in becoming a Key Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Key Account Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Key Account Manager job description and responsibilities
A Key Account Manager needs to develop trust relationships with a portfolio of major clients, make sure that they do not turn to competition.
01/29/2022: Lexington, KY
A key account manager typically starts out as an account manager and receives a promotion after garnering experience and demonstrating success with clients.
02/14/2022: Santa Fe, NM
Account managers focus on short-term gains, whereas key account managers need to create strategies that promote long-term revenue and retain customers.
12/19/2021: Las Vegas, NV
Key Account Management training supports account managers to develop the application skills needed to systematically review and grow their most valuable accounts.
12/27/2021: Denver, CO
Key Account Managers manage key accounts and strive to maximize sales opportunities and meet budget.
12/22/2021: Des Moines, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Key Account Manager jobs
A confident, persuasive Key Account Manager who has a strong professional demeanor, and a proven ability to create, maintain and enhance client relationships.
01/02/2022: Fort Wayne, IN
Key Account Manager must be able to read people and connect meaningfully with a variety of personalities.
12/21/2021: Albany, GA
Maintains key points of knowledge regarding accounts.
01/14/2022: Lowell, MA
The Senior Key Account Manager must be approachable and likeable with an ability to form strong and long-term relationships with consumers, hence, guaranteeing their retention.
03/04/2022: Monroe, LA
Understand the principles of multi-channel engagement and know which channel to employ to achieve the account objective.
02/08/2022: New Bedford, MA
Step 3: View the best colleges and universities for Key Account Manager.