45 Digital Support Specialist Jobs in Salt Lake, UT
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Deseret First Credit Union is Hiring a Digital Support Specialist Near Salt Lake, UT
There's a reason we've won so many awards for being one of the best companies to work for! We invite you to apply to join our family, and here's what's in it for you:
- 12 paid holidays
- A positive atmosphere and co-workers who truly care
- Benefits, perks, and discounts worth a double-take
- Competitive compensation
- Enjoyable activities and wellness initiatives
- Work-from-home flexibility
The schedule is Monday-Friday from 9:00-6:00. This will be a hybrid position, where you will work from our Operations Center in West Valley City, and also have the flexibility to work from home.
Summary: Digital Support Specialist provides service to members of the credit union by opening accounts (phone and online request), monitoring and responding to e-communications (chat, email, secure messaging), and daily management of Mobile Deposits.
Duties and Responsibilities:
- Reviews Mobile Deposits and monitors for "red flags" to mitigate fraud
- Responds to members' electronic messages
- Owns the member experience by recommending credit union products and services to existing members
- Takes incoming calls from members to assist them with account needs and transactions
- Opens and maintains accounts
- This job description is not an exhaustive list of all job duties; other duties may be assigned at any time
Qualifications:
- High school diploma or GED and at least 6 months of industry experience required
- Spanish speaking (bi-lingual) preferred
Competencies:
- Must be friendly, energetic, personable, and service-oriented
- Able to initiate conversations and build relationships
- Works well in a team environment
- Ability to recommend products and services that will be beneficial to our members
- Superior oral and written communication skills
- Creative in providing member solutions
- Able to adapt to change and to new technologies
- Ability to multi-task and work well in a fast-paced position
- Presents oneself in a professional manner
- Capacity to work efficiently under minimal supervision
Computer/Software Skills:
- Familiarity with Microsoft Office programs with ability to learn new software programs
Deseret First Credit Union is proud to be an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender identity, age, national origin, disability veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.
Job Summary
Full Time
Banking
$66k-94k (estimate)
06/22/2023
03/28/2024
dfcu.com
OREM, UT
50 - 100
1955
JAY STOKES
$10M - $50M
Banking
Related Companies
About Deseret First Credit Union
Deseret First Credit Union exists to foster the financial independence and well-being of its members within the LDS community. Our reputation for providing value and empowering the community reaches beyond the borders of Utah, where our 11 branches are located. Because we are a credit union, we have members, and not customers. We serve and provide our multi-generational membership with the very best in financial products and services, and we consistently adopt technological tools that make our experience both efficient and enjoyable. We believe that giving back to others must be an ingredient ...to success, and that credit unions have a special role in that process. It all starts with our growing workforce. We are incredibly proud of the benefits package that we offer to our employees - a package that includes competitive salaries, 401(k) retirement plans with a competitive match, medical benefits with a Health Savings Account match for high deductible plans, dental benefits, employer-paid long term disability insurance, employer-paid life insurance, public transportation reimbursement, holiday and PTO pay for all employees, employer-paid doctor-on-call program, fun company activities, and a corporate wellness program. For information on this and more, visit https://www.dfcu.com/careers. NMLS # 403075
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The job skills required for Digital Support Specialist include Initiative, Products and Services, Written Communication, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Digital Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Digital Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Digital Support Specialist positions, which can be used as a reference in future career path planning. As a Digital Support Specialist, it can be promoted into senior positions as a Technical Customer Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Digital Support Specialist. You can explore the career advancement for a Digital Support Specialist below and select your interested title to get hiring information.
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