Des Moines Golf and Country Club is seeking our next Director of Human Resources. Come join a fantastic team and make an impact on the employees of the Club. We are looking for a dynamic leader who has experience in all facets of Human Resources and is a true team player. As part of the Senior Leadership team, this individual will have the ability to work with our Directors and all levels of staff here at the Club. Must have great attention to detail, ability to multitask and know that every day will be different from the next.

We offer a fantastic benefits package that includes up to 88% of insurance premiums covered, 100% of your short term, long term and life insurance premiums covered, a 401K plan with company match, PTO, paid holidays and floating holidays and so much more!

Job Title: Director of HR

Supervisor: GM/COO or CFO

Supervises: HR Department

General Summary:

Charged with advocating the Club’s mission statement through serving its most important assets: its employees. This individual will work hand in hand with the operations team to create and connect the Club’s people strategy to the business strategy to achieve business objectives. With an intuitively engaging and approachable style, the successful candidate will display leadership and professionalism with a strong understanding of balancing administrative responsibilities with the need for being highly visible and interactive with all departments and staff members, advocating and epitomizing the hospitality goals of DMGCC.

Duties and Responsibilities:

• Employee Recruitment, Selection, and Onboarding
• Work with department heads to create a recruitment and retention strategy to build a strong applicant pipeline in all areas of the Club and continue to decrease undesirable turnover.
• Advertise career opportunities internally and externally and build strong local networks with universities and trade schools to drive candidate interest.
• Create a strong interviewing process and protocols, and train managers in effective interviewing techniques.
• Screen candidates and provide recommendations to managers, serving as the culture gatekeeper for the Club.
• Process New Hire applications and paperwork; ensure new hires have all needed information on day one and the Club has all pre-employment results (drug test results, background checks, etc.)
• Create and spearhead a robust employee orientation program to ensure a successful new hire onboarding experience. Guide and assist department managers in creating robust training plans for new hires.
• Track recruitment metrics such as turnover, time-to-fill stats, and exit interview data and provide recruitment insights to management team.
• Set up and maintain all employees in the HRIS system and maintain employee files and database. Employee Benefits, Compensation, and Regulatory Compliance
• Process terminations, COBRA notifications, and submission of benefit changes to accounting for adjustment of invoices, and conduct exit interviews.
• Process FMLA/CARES ACT/ADA requests in accordance with Federal guidelines.
• Review wage and benefit surveys. Along with the CFO and COO, propose employee benefits enhancements to the Executive Management Team.
• Coordinate with the CFO on the annual review of employee wages and review increases and changes to pay structures to ensure wages conform to budget requirements throughout the year.
• Administer the Club’s 401k and 457 plans, doing audits and transmitting plan contributions.
• Manage and administer the Club’s group insurance, including enrollments and renewals, auditing invoices for accuracy and processing for timely payment. Creatively communicate benefits information to the team on a regular basis.
• Oversee all work-related injury claims to ensure integrity, ongoing case management, and reporting compliance. Provide follow-up and support for employees on Workers’ Compensation.
• Prepare response to all Unemployment and Workers' Compensation Claims per Club policy and as required by law.
• Assist managers in the development of job descriptions. Review job descriptions for conformance to industry standards and legal requirements. Rewrite/revise, as necessary.
• Continually review and assist in updating the employee handbook and employment-related policies informing the Executive Management Team of any conflicting policies or errors discovered or due to changes in the law.
• Keep current with ever-changing laws and regulations relating to employees; assure compliance with these laws and regulations.
• Chairs the club-wide Employee Fun Committee
• Drives employee engagement initiatives such as parties, events, and recognition programs.
• Develops Club’s progressive discipline program with Executive Management Team and assists with its management.
• Guides managers on job-related discipline, concerns, and discharges.
• Assists with all employee investigations.
• Provides appropriate training for managers on coaching, counseling, and progressive discipline. Consults with legal counsel as appropriate and/or as directed by the Executive Management Team on employment issues.
• Oversees annual employee performance review efforts.
• Annually reviews and makes recommendations to the Executive Management Team and Board of Governors to improve Club’s policies, procedures, salary/compensation program, and practices on employment matters.
• Performs other duties as assigned.

Knowledge, Skills and Abilities Required:

• A history of progressive Human Resources management experience within a hospitality, service-oriented culture. A strong preference for an operational background in private clubs, hospitality, or restaurants.
• Understanding of all functions of Human Resources, including, but not limited to entire life cycle recruiting / staffing, onboarding, compliance, benefits, training, and development.
• Knowledge of applicable federal/local/state laws and HR best practices.
• Ability to work with a high level of confidentiality and professionalism, demonstrating sound judgment and the ability to lead departments to better outcomes to achieve Club objectives.
• Ability to work with and through others, building and maintaining relationships. Must be an effective communicator, someone who can stimulate and motivate others while being aware of and responsive to their needs and concerns.
• Attention to detail is a significant focus of this role, handling those details quickly, correctly, and efficiently. Ability to maintain calm and reason, be a good listener, and deal well with interruptions and competing priorities throughout the day.
• Must be technologically savvy, highly computer literate, and comfortable with social media and other digital platforms.
• Bachelor’s degree in HR or business-related field preferred with formal training in Human Resource Management.

Work Environment:

Work is performed in an office setting. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.

Knowledge, Skills and Abilities Required:

• A history of progressive Human Resources management experience within a hospitality, service-oriented culture. A strong preference for an operational background in private clubs, hospitality, or restaurants.
• Understanding of all functions of Human Resources, including, but not limited to entire life cycle recruiting / staffing, onboarding, compliance, benefits, training, and development.
• Knowledge of applicable federal/local/state laws and HR best practices.
• Ability to work with a high level of confidentiality and professionalism, demonstrating sound judgment and the ability to lead departments to better outcomes to achieve Club objectives.
• Ability to work with and through others, building and maintaining relationships. Must be an effective communicator, someone who can stimulate and motivate others while being aware of and responsive to their needs and concerns.
• Attention to detail is a significant focus of this role, handling those details quickly, correctly, and efficiently. Ability to maintain calm and reason, be a good listener, and deal well with interruptions and competing priorities throughout the day.
• Must be technologically savvy, highly computer literate, and comfortable with social media and other digital platforms.
• Bachelors degree in HR or business-related field preferred with formal training in Human Resource Management.