107 Customer service representative Jobs in Springfield, MO
Cypress HCM is Hiring a Customer service representative Near Springfield, MO
Customer Service Representative, Sanctions Compliance Support, 7003
Description :
Does the idea of joining a small team making a big impact appeal to you? Do you like to have an individual contribution to the overall goal, while still being part of a close-knit team?
If this sounds like you then the Sanctions Compliance Support role may be right up your alley, and we want to hear from you!
Responsibilities :
- Accurately and efficiently review and resolve assigned cases using established policies and procedures.
- Review and evaluate transaction information and compare it against known risk flags
- Escalate risky or complex cases using established guidelines
- Review identified quality errors for needed corrections and update associated cases with corrected information.
- Adhere to established productivity and quality metrics.
Technical Skills :
- Proficiency in standard office applications like Word, PowerPoint, and Outlook.
- Ability to extract meaningful insights, identify patterns, and make informed decisions based on a limited amount of information
- Willingness to learn how to conduct regulatory research using available tools and resources.
Training Schedule : (Once candidate is hired, please see the below schedule)
Training Schedule : M-F, 8 : 00 AM- 5 : 00 PM, and this will last for the first 4 weeks on assignment. There is no expectation of flexibility for hybrid during training in general, though the trainer may choose to have the class work from home once or twice during that period to test system access, but that is at the trainer’s discretion and would be a set day for the whole class.
Assignment Schedule :
- Hybrid Position out of Springfield, MO (2 days / week minimum onsite)
- Schedule will be either Sunday Thursday or Tues Sat from 11 : 00am -8 : 00PM
- Wednesday plus at least one other day must be worked in office.
- One week per quarter everyone is required to work from the office 100%
- There is not currently a possibility for an earlier shift for the contract roles but would be a potential option for anyone who ended up being converted to FTE.
Compensation :
- $20-23.07 / hr (W2 / Non-Exempt)
Last updated : 2024-04-23
Job Summary
Full Time
Business Services
$34k-43k (estimate)
04/25/2024
07/24/2024
CypressHCM.com
WALNUT CREEK, CA
50 - 100
2005
Private
BRIAN J VESCE
$10M - $50M
Business Services
Related Companies
About Cypress HCM
Cypress is a consulting company that offers marketing, payroll and recruitment services for businesses.
The job skills required for Customer service representative include Customer Service, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.
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