37 Retail Customer Service Representative Jobs in Springfield, MO
Springfield Leather Company is Hiring a Retail Customer Service Representative Near Springfield, MO
Job Description
Job Description
About Us: Springfield Leather Co. (SLC ®) is an industry leader in customer service, education, and supplies for leathercraft. We're not your typical retail environment, and we love it that way! Our lively and fun culture thrives on delivering personalized experiences for our customers while building meaningful connections with the SLC ® brand. If you enjoy helping people, embrace challenges, and are passionate about providing exceptional service, we want you on our team!
Job Summary: As a Retail Associate, you will be responsible for providing personalized interactions with SLC ® customers on our retail floor, delivering excellent service, and assisting with store inventory and merchandising of products. In our unique retail environment, you'll be challenged to make decisions that don't always have black and white answers. Prior retail experience is a plus, but we will provide training to bring you up to speed. This full-time, non-exempt position offers a variety of benefits, making it an excellent opportunity for those looking to grow their careers in the retail industry.
Position Details:
- Position Type: Full-Time, Hourly, Non-Exempt
- Schedule: Monday through Saturday, with mandatory Saturdays and 2 days off per week
- Average Hours: 40-45 hours per week
- Starting Wage: $14.50 per hour
- Benefits: Health, Dental, Vision, Paid Appointment Time, Simple IRA, HSA, Paid time off, Wholesale pricing
Key Responsibilities:
- Provide personalized interactions with SLC ® customers on the retail floor.
- Deliver exceptional customer service, creating a meaningful connection between each customer and the SLC ® brand.
- Assist with maintaining store inventory and merchandising of products.
- Embrace challenges and make decisions in situations that don't always have black and white answers.
- Contribute to our light-hearted and fun work culture, making every day enjoyable for both customers and colleagues.
Qualifications:
- Passion for helping people and delivering outstanding customer service.
- Prior retail experience is a plus, but not required.
- Ability to work a flexible schedule, including mandatory Saturdays.
- Strong interpersonal and communication skills, with the ability to engage with diverse customers.
- Eagerness to learn and adapt in a unique retail environment.
How to Apply: If you're ready to join our dynamic, light-hearted team and excel in a customer-focused role, please submit your resume and a brief cover letter outlining your interest in the Retail Associate position. We look forward to hearing from you!
Springfield Leather Co. (SLC) is a proud Equal Opportunity Employer (EOE) and is committed to equal opportunity for all employees and applicants. We will not tolerate discrimination, inappropriate behavior, or harassment of any kind in the workplace.
Job Summary
Full Time
$26k-32k (estimate)
04/29/2024
05/15/2024
springfieldleather.com
Springfield, WV
25 - 50
Related Companies
The following is the career advancement route for Retail Customer Service Representative positions, which can be used as a reference in future career path planning. As a Retail Customer Service Representative, it can be promoted into senior positions as a Retail Sales Staff that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Customer Service Representative. You can explore the career advancement for a Retail Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Retail Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Retail Customer Service Representative job description and responsibilities
They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
02/14/2022: Moline, IL
They help customers compare products and services and advise clients about which options meet their needs.
02/05/2022: Binghamton, NY
They might also discuss how to use available services or demonstrate the right way to operate a product.
03/04/2022: Billings, MT
They listen to or read about customer problems and suggest solutions.
04/18/2022: Bergenfield, NJ
Built rapport with customers by asking probing questions and utilizing effective listening skills.
03/06/2022: Springfield, MO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Retail Customer Service Representative jobs
The best CSRs are genuinely excited to help customers.
03/04/2022: Tulsa, OK
Since customer service representatives often communicate with clients who have limited knowledge of or are dissatisfied with a product or service, they must be empathetic.
02/27/2022: New Haven, CT
Customer service representatives who resolve client complaints need strong problem-solving skills.
03/22/2022: Gastonia, NC
They generally need to know how to create and update tickets and how to search for customer records.
04/15/2022: Newark, NJ
Having a previous customer service experience would be an advantage.
01/21/2022: Amarillo, TX
Step 3: View the best colleges and universities for Retail Customer Service Representative.
