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Cox is Hiring a Sales Operations Sr Analyst Near Atlanta, GA
Georgia, GA, United States 19936_R202440036 Cox Automotive *This position is remote/work from home. You need to reside within the Central or Eastern Time Zones. The primary function of the Senior Sales Enablement Analyst is to leverage sales tool expertise to partner with CAI Sales and SBO stakeholders to ensure the sustainability of Salesforce.com and other sales enablement tools. More specifically, the Senior Sales Enablement Analyst will be responsible for the daily support of these tools, execution of enhancements and timely resolution to outages/breaks in functionality. What You'll Do
Serve as Salesforce.com SME specifically as it relates to existing functionality/configuration; leverage expertise to ensure all implications to system changes are properly vetted.
Lead specific initiatives requiring Salesforce.com expertise to ensure proper business and technical requirements are documented (ex. GTM changes, new tool integrations, major process changes, etc.)
Partner with Sales Tool Strategy teams to ensure understanding of roadmap, best practices and overall strategy of all sales enablement tools; recommend ways to improve processes, productivity and user engagement.
Daily collaboration with CAI IT Teams to document and drive forward enhancements, issues to be resolved, etc.
Serve as escalation point for others on the team to solve for trends and/or specific complex scenarios. Complex scenarios include, but are not limited to translating complex business requirements to technical requirements, solving code related or other technically complex issues, etc.
Work directly with CAI sales team members and leaders as needed to support their daily use and experience related to sales tools.
Daily administration of sales enablement tools in direct support of CAI sales team members
Leverage processes to triage outages/breaks in sales tools to determine appropriate disposition of issue.
Partner with Sales Training and Communications Teams to ensure new feature/functionality is properly communicated and trained to all appropriate users.
Consult Sales Team on how best to accomplish business goals using tools/system available.
Monitor testing and alerts to ensure all sales enablement tools and new enhancements are performing properly.
What's In It for You?
You'll be rewarded with highly competitive pay , plus other compensation perks you've come to expect (e.g., 401k company match, comprehensive medical benefits, etc.) and others you may not (e.g., flexible time off policy, tuition reimbursement for academic pursuits, pet insurance and more...)
Work/Life Balance. Job flexibility is central to our culture because team members have different working styles and important stuff going on outside the office, too.
Smart and creative colleagues, plus ongoing learning opportunities. You'll have the tools and team you need to do your job well without a lot of red tape. Plus, we know how important it is for you to stay brushed up on your knowledge and skills, so we invest in your ongoing training along the way to make sure you have what need to help you along your career path.
Boundless career opportunities for lateral and upward movement across a high-performing enterprise spanning diverse industries. You'll have the chance to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses.
Who You Are/ Qualifications Minimum:
Bachelor's degree in a related discipline and 4 years of experience in a sales/business operations role, including experience with business administration of Salesforce.com, requirement documentation, UAT and direct IT partnership. The right candidate could also have a different combination, such as a master's degree and 2 years' experience, a Ph.D. and up to 1 year of experience.
Knowledge of existing CAI sales processes and systems
Salesforce.com experience
Ability to work independently; guidance required in the most complex situations.
Excellent presentation skills: ability to create executive-level documentation via MS suite.
High-level ability to effectively communicate with all levels of leadership.
Proven skill in change management and problem solving.
Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes in order to meet business requirements.
Preferred:
2 years' experience leading Salesforce.com projects in a highly complex sales and sales operations environment
Experience leading execution focused projects that require specific technical expertise (Salesforce.com)
Join the Cox family of businesses and make your mark today! USD 77,800.00 - 116,800.00 per year About Cox Automotive At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! About Cox Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today! Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.