The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Excel , office equipment, and scheduling software to include outlook calendar. If you have previous experience in the scheduling, administrative fields and familiarity within our industry, we’d like to meet you. Ultimately, a successful candidate should ensure the efficient and smooth day-to-day of all schedules between caregivers and clients, and stay on top of scanning/uploading necessary documents in software.

Responsibilities

• Data entry & Documentation
• Scheduling of caregivers and RNs - makes all arrangements, including providing directions to care recipient's homes/facilities
• Fills all openings/unfilled shifts and provides backup coverage
• Home care administrative paperwork completion
• Monitors caregivers and RNs in the field
• Customer service
• Maintains timesheets, employee files, and various reports
• Assumes full responsibility of the company on-call pager on a rotated schedule
• Follow-up on home care referrals

Qualifications

• Proven experience as an Scheduler
• Industry-Specific Knowledge: Working in a Home Health Care Agency, basic knowledge is a requirement
• Clear and effective communication: Essential for coordinating with various departments, personnel, and clients
• Knowledge of office management systems and procedures
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task
• Exhibits the utmost flexibility with other duties as assigned
• High school diploma or equivalent is required, though candidates with an associate's or bachelor's degree in business administration are preferred

EEOC Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Free parking
• On-the-job training
• Opportunities for advancement
• Paid time off
• Professional development assistance
• Referral program

Schedule:

• Monday to Friday

Ability to Relocate:

• Glen Burnie, MD 21061: Relocate before starting work (Required)

Work Location: In person