DUTIES AND RESPONSIBILITIES (other duties may be assigned)

• Answers and directs phone calls
• Greet customers, visitors and guests at the warehouse facility
• Manage and distribute emails as needed daily
• Provides general information to customers and visitors as needed
• Assist in order processing with operations team
• Perform quality checks on orders
• Maintain an organized office space and work with other members of the management team on various projects

REQUIREMENTS

• Positive outlook and attitude
• Attentive and on-time
• Ability to work with high volume order processing
• Time management and organization skills
• Experience with customer service
• Computer Skills
• Microsoft Suite, Outlook, Word, Excel
• Ability to quickly navigate web browsers
• Ability to adapt as needed in the workplace
• English Speaking, Spanish is also desired as a second language
• Ability to learn daily processes to do the job to the best ability

EXPERIENCE

• High School Diploma or equivalent
• Front desk or customer service experience is preferred
• Previous warehouse environment is preferred but not required
• Online systems use is preferred

COMPENSATION

• Hourly compensation starting at $19-21/hr
• Daily start 7:00am, end of day 3:30pm
• Opportunity for quarterly bonuses

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Paid time off

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Required)

Work Location: In person