Overview

The Biomedical Equipment Technician (BMET) is also known as a Field Service Technician and akin to an Electronics Technician in the medical industry and is required to install, inspect, troubleshoot, repair, calibrate, and verify the performance of complex biomedical equipment with minimal supervision. The individual should be competent in the use of all applicable test equipment and tools required in the performance of these duties. The BMET may serve as technical advisor to the medical and clinical staff in the safe operation and use of clinical equipment. The individual demonstrates professionalism in all interactions by showing respect to all people, creating real value, initiating meaningful change, and exhibiting integrity. The individual should not mind driving.

Responsibilities

Technical Service

• Perform inspections, scheduled maintenance, electrical safety inspections (ESI) and operation verification procedures (OVP) on all types of medical equipment
• Repair, install, and calibrate complex and intricate biomedical equipment
• Inform supervisors of the status of repairs, scheduled inspections, unusual equipment situations, and any customer concerns
• Work with, direct, and document the activities of subcontractors, vendors, and outside service technicians to ensure proper service delivery
• Maintain biomedical expertise through ongoing training and education
• Assist with Special Projects Division as assigned

Regulatory Compliance

• Ensure the accuracy and integrity of the equipment database to include the inventory, performance assurance (PA) schedules, nomenclature, and service history
• Adheres to the Medical Equipment Management Plan (MEMP), including all regulatory agency compliances and other applicable policies and procedures
• Responsible for ensuring all service and documentation is complete, timely, and accurate

Account Relationship Management

• Build and maintain customer relationships
• Discuss equipment status and functionality with clinicians
• Adheres to the Mission, Vision, and Values of the organization(s) served.
• Provide a positive representation of Medical Incorporated services by integrating the core values into job performance

Inventory

• Perform periodic inspections of current inventory status
• Verify the completion of security analysis for new customer equipment
• Performs incoming device inspections to maintain a complete and accurate inventory of medical devices, including trial and evaluation, rental, and loaner equipment in addition to permanently assigned equipment inventory
• Maintain the accuracy and integrity of the equipment database to include inventory, performance assurance (PA) schedules, nomenclature, and service history
• Make recommendations regarding inventory

Qualifications

Education and Work Experience

• Associates degree in a technical/electronics field or equivalent military/work experience and/or training required
• Technical Certification (CBET or Electronics) preferred
• 1 year of experience working with medical equipment or equivalent in electronics/mechanical/equipment.
• Must be skilled in customer service and communicating with customers in caring and effective way.
• Valid driver's license required

Knowledge

• Complex computer skills including the ability to administrate a system, interpret error codes, defragment hard-drives, replace power supplies, and interpret computer codes required
• Ability to integrate information from a variety of sources
• Excellent interpersonal and customer service skills
• Strong written, verbal, and presentational communication skills