Job Title : Administrative Support III Location : Bellevue, WA (Hybrid : 3 day's onsite) Duration : 4 Months Contract Pay Rate : $21.

16 / hr to $22.16 / hr Key Responsibilities : Follow SOPs for incident handling and complex investigations. Analyze data to identify process improvement opportunities.

Collaborate with the team to address issues and ensure consistent performance. Team Culture : Hybrid work schedule with strong collaboration and support.

Extensive training and close-knit team in Seattle office. Focus on making specialists' jobs easier and fostering a supportive and fun work environment.

Role Highlights : Unique investigative work impacting customer and driver experiences. Exposure to diverse teams within Client.

Opportunity to learn about insurance. Attractive team culture and collaboration. Required Skills : Bachelor's degree or equivalent experience.

Administrative or office experience. Proficiency in MS products, Outlook, Excel, and Word. 1-year administration work. Preferred Skills : Case management experience (priority).

Insurance background (priority). Client experience. Performance Indicators : Quality and volume of submitted claims. Efficient handling of incoming claims.

Completeness and accuracy of claims submitted. Continuous improvement as the team develops. Disqualifiers / Red Flags : Failure to meet minimum requirements.

Limited administrative experience (e.g., receptionist duties). Frequent job changes (non-contractor). Leadership Principles : Ownership Bias for Action Dive Deep Must-have Hard Skills : Excel MS Office

Last updated : 2024-02-03