Wholeistic Counseling Group is a private owned facility founded in 2024 that provides mental health services to people of all ages. Please check out our website to learn more about our facility: https://www.wholeisticcg.com.

We are looking for a creative, organized, and independent Administrative Assistant/Receptionist to assist with billing, aid in facilitating patient flow by answering phones and scheduling, communicating with external agencies regarding our services, and collaborating on special projects.

Wholeistic Counseling Group is a perfect fit for someone who wants familiarity in addressing community referrals and wants to learn more about mental health services in the area.

**Bilingual (Spanish and English) is a must**

Responsibilities and Duties

• Communicate in person, in writing, or by telephone or e-mail with people outside the organization, representing the organization to patients, the public, and other external sources.
• Develop creative projects, including PowerPoints and other office forms.
• Communicate with patients, employees, and other individuals to answer questions, disseminate or explain information, and address complaints.
• Maintaining confidentiality through documentation of patients on EMR platform.

Qualifications and Skills

• Minimum Associates or Bachelors (Psychology, Social Services or related health care fields preferred)
• Fluent in English and Spanish (verbal and written)
• Familiarity with Microsoft Word, Excel, PowerPoint, Zoom, Google Sheets and Google Excel
• Experience in a mental health setting is preferred but not required
• Verbal and written communication skills
• Organization and planning
• Professional conduct and appropriate etiquette

Job Type: Part-time

Pay: $17.00 - $18.00 per hour

Benefits:

• Flexible schedule

Schedule:

• Day shift
• Monday to Friday

Experience:

• Customer service: 1 year (Required)

Language:

• English and Spanish fluently (Required)

Ability to Relocate:

• Miami, FL 33183: Relocate before starting work (Required)

Work Location: In person