JOB SUMMARY

Under the direction of the Director of Shared Services, the Payroll Specialist is part of the City of Atlanta payroll team processing 9,000 plus employees on an Oracle platform. The ideal candidate will demonstrate an in-depth understanding of end-to-end payroll administration and processing with a focus on stellar customer service, attention to detail, process reengineering while having the capability to adapt to a changing environment and meeting deadlines.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• TEAMWORK attitude is essential 
• Emphasis on accuracy, attention to detail, and thoroughness.
• Acts a subject matter expert and or resource to external and internal partners
• Takes full ownership of the payroll process and processes accurate and timely bi-weekly and off-cycle payrolls
• Acts as a liaison between the payroll department and employees of the City of Atlanta while providing stellar customer service assisting employees with questions related to payroll deductions and other payroll-related inquiries 
• Research, analyze and resolve issues using effective problem-solving skills and make necessary adjustments or corrections through established procedures.
• Initiates payroll processing quality assurance reviews and identifies training opportunities and/or problem-prone processes to ensure optimal efficiency and error-free operations
• Leverage technology to improve operations and maintain proper internal controls under GAAP.
• Adhere to internal control processes when initiating, recording, summarizing, and reporting payroll transactions.
• Escalates or transfers client inquires to the Payroll Supervisor, Payroll Manager or appropriate resource as necessary
• Assist in preparation and gain experience in communication presentations to management and internal clients
• Ensures proper retention of electronic documents, business confidential information, and actively demonstrates an understanding of the need to safeguard competitive information in both electronic and non-electronic formats
• Collaborate and assist with managing various projects/task as needed
• Ability to work effectively across organizational lines as well as with vendor partners.

Personal Development

• Seeks to lead payroll and tax compliance knowledge for the organization.
• Seeks to be an expert on available systems and tools with a focus on continuous improvement to support business needs.
• Strengthens skills for improved operational efficiency and applies them.
• Supports all areas of the organization with departmental projects and additional task as requested

COMPETENCIES, KNOWLEDGE & VALUES

• Excellent written, verbal, and oral communication skills
• Strong mathematical and numeracy skills
• The ideal candidate will be organized, possess time management skills, organization skills and able to prioritize competing requests, multi-task without losing focus on what needs to be done and meeting deadlines.
• Reliable and responsible team member, conscientious of time-sensitive job responsibilities.
• Knowledge of basic accounting practices and procedures
• Strong in-depth knowledge of applicable state and federal payroll and related tax regulations, legislation and guidelines including, but not limited to: writs of garnishment, child support, and levies, 
• Strong analytical and researching skills 
• Working knowledge of Microsoft/Office 365
• Ability to work effectively across organizational lines as well as with vendor partners.
• Ability to respond to highly variable problem situations.