Role Purpose. Provide consulting across all areas of guest experience and operations (e.g., product/quality, service, F&B, people tools/processes) when deployed by Franchise Performance Support (FPS) team. Drive hotel performance as the primary resource for high level specialized/technical knowledge of the guest experience and hotel operations. Specifically, work with hotels to address key guest experience/operational issues identified by FPS tea...
Bringing True Hospitality to the World. We want to welcome you to a world where you can bring true hospitality to everyone. When you join us at IHG®, you become part of our global family—a welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing your contribution, and supporting your ambition to learn and create your career path. In making a ...
Role Purpose. Lead Luxury & Lifestyle teams to execute brand culture and deliver operational performance and financial metrics. Contribute to future growth by demonstrating IHG’s Luxury & Lifestyle credibility through delivering consistently high performance and brand standards for the properties in their remit whilst developing strong, future-focused owner relationships. Key Accountabilities. Provide overall leadership and vision for the L&L cat...
Role Purpose. Drive material growth from IHG’s vacation ownership partner, Holiday Inn Club Vacations (HICV), including existing resorts and portfolio growth. Manage the overall partnership for Holiday Inn Club Vacations, internally and externally. Lead IHG's relationship with Las Vegas Sands to drive performance for Venetian and Palazzo resorts. Key Accountabilities. Drive a 3-year strategic plan to Holiday Inn Club Vacations vacation ownership ...
Your day to day. Oversee the execution of all banquet events to ensure optimum performance, superior guest service, and maximum profitability of all functions. Maintain quality, service, and operating standards as established by the Brand to ensure quality and consistency. Adhere to federal, state and local regulations concerning health safety or other compliance requirements. Supervise day-to-day activities of the banquet department, communicate...
A little taste of your day-to-day. This role will review the following day’s menus and complete requisitions for food and supplies needed from various storerooms. maintain inventory control procedures. Assist with the regular inventory of food and kitchen supplies. order items as necessary to maintain adequate inventory levels. Assist in developing new menus and concepts to keep up with business and industry trends. Assist in making sure food cos...
DUTIES AND RESPONSIBILITIES. Supervise activities of assigned staff, communicate goals, and assign/schedule work to ensure proper coverage. Communicate and enforce policies and procedures. Recommend and initiate disciplinary or other staffing/human resources-related actions in accordance with company rules and policies. Alert management of potentially serious issues. Assist with employee selection, training and development, and performance coachi...
Role Purpose. Responsible for delivering quality products across the Hotel experience- Next Generation PMS for Single Image Inventory, Rates and Offers. This role coordinates among business stakeholders, software developers, technical engineers, designers, data analysts, and other functional subject matter experts to create a comprehensive and holistic roadmap that addresses both short term and long-term needs for the Next Generation Property Man...
Bringing True Hospitality to the World. We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family—a welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing your contribution, and supporting your ambition to learn and create your career path. In making a differen...
About Us. Bringing True Hospitality to the world. We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own c...
Role Purpose. Drive growth by engaging with the business and providing financial leadership through business stewardship, support, and challenge. Key Accountabilities. Assist the development of the business strategy and learn to challenge priorities. Create business cases to support strategic resource allocation. Evaluate longer-term cost & revenue optimisation opportunities. Perform tactical interventions with the business to close gaps vs. plan...
About Us. . Bringing True Hospitality to the world. We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own...
