Role Purpose. As Director of Rooms you’ll lead the front office to ensure a memorable guest experience is delivered and departmental revenue and profit goals are met - always following safety and compliance requirements and local policies and procedures. Key Accountabilities. People. Direct everyday activity, plan and assign work work ensuring you always have the right staffing numbers. Develop your team and improve their performance through coac...
Day-to-Day Tasks. Staff training & educational duties will include but are not limited to analyses of bar and service staff hospitality & service levels, cocktail expertise, and spirit/beer knowledge along with standard technique and best practices in accordance with a top-tier cocktail bar. Shift management duties (in conjunction with floor managers) include but are not limited to oversight/leadership of all F&B staff, close monitoring of guest ...
About us. Bringing True Hospitality to the world. We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own ...
Bringing True Hospitality to the world. We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path...
About us. Bringing True Hospitality to the world. We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own ...
DUTIES AND RESPONSIBILITIES. Support budgeted revenues and help maximize profitability within all areas of responsibility. Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans which support the overall objectives of the hotel. Help identify operational problems that impact the effectiveness of marketing activities and overall hotel sales performance and work wi...
About us. Bringing True Hospitality to the world. We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own ...
DUTIES AND RESPONSIBILITIES. Supervise day-to-day operations and assignments of the stewarding staff, communicate objectives and expectations, and assign/schedule work. Communicate and enforce policies and procedures. Recommend and initiate disciplinary or other staffing/human resources - related actions in accordance with company rules and policies. Alert management of potentially serious issues. Manage the stewarding function in all kitchen are...
Role Purpose. Set AMER Environment Strategy and lead regional implementation including internal cross functional engagement and external stakeholder engagement to achieve IHG’s Journey to Tomorrow environmental commitments and targets. This role will be responsible for leading the Americas’ Environment Team and coordinating and aligning Journey to Tomorrow resources embedded in the departments responsible for delivering against IHG’s Journey to T...
About us. Bringing True Hospitality to the world. We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own ...
DUTIES AND RESPONSIBILITIES. Assist in the management of day-to-day operations and assignments of Accounting staff, plan and organize work, communicate goals, and schedule/assign work. Advise staff of formal policies and procedures, identifying options and resolving issues. Alert management of potentially serious issues. Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental cont...
DUTIES AND RESPONSIBILITIES. Serve as first point of contact for callers and visitors contacting the office/department. Respond to inquiries and provide information in a prompt and professional manner and according to established procedures. Refer persons to appropriate staff members for further assistance or information. Prepare a variety of correspondence, reports, and/or presentations which may include. Gathering and summarizing information fr...
