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Customer Solutions Specialist (Aerospace/Manufacturing)
Chromalloy Phoenix, AZ
$53k-69k (estimate)
Full Time | Durable Manufacturing 1 Week Ago
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Chromalloy is Hiring a Customer Solutions Specialist (Aerospace/Manufacturing) Near Phoenix, AZ

Chromalloy is a global engineering & solutions company. We are a leading provider of aftermarket parts, repairs, and solutions that safely & reliably extend the life of aircraft engines and gas turbines. We develop, manufacture and repair critical turbine components for a range of engine platforms. Our solutions support the engines running the aerospace, energy and defense industries around the world.
Chromalloy employees are proud, passionate problem-solvers who strive to live our values every day. A career with Chromalloy is an opportunity to learn from top industry experts, work with important technologies, and unlock a passion for innovation. Join our team of experts, innovators and problem-solvers delivering world-class solutions for our customers. Be part of something bigger with Chromalloy.
Video: What We Do
If you're passionate about building lasting customer relationships and driving their success, then this is your opportunity.
Thrive in a dynamic, collaborative environment where teamwork fuels creative problem-solving and exceeding expectations is the norm. Become a champion for our customers, going the extra mile to ensure their satisfaction through proactive communication, insightful solutions, and unwavering dedication.
  • Customer Champion: Own relationships, drive satisfaction, act as "Voice of the Customer," resolve complex issues.
  • Efficient Problem Solver: Maintain professionalism, find timely solutions, follow up for resolution, build positive rapport.
  • Data Guardian: Ensure accurate records, maintain sales & customer data integrity, adhere to compliance requirements.
  • Collaborative Operator: Work seamlessly with production, procurement, etc., to meet project deadlines.
  • Continuous Improvement Advocate: Identify process improvements, embrace lean principles, drive customer experience enhancements.
  • Team Player: Effectively participate in a collaborative environment, promote company goals with a positive attitude.
  • Quality Guardian: Ensure compliance with quality control standards and company policies.
If you have an Associates Degree along with 2 years of work experience in a customer service or account manager role, preferably in aerospace or manufacturing, joining Chromalloy is a great career move.
In addition to your education & experience, as a team player you will also have the following skills:
  • Excellent communication, interpersonal, and problem-solving skills
  • Strong organizational and time management skills
  • A passion for customer service and exceeding expectations
  • Ability to work independently and as part of a team
  • Strong computer skills (experience in customer relationship management (CRM) software preferred
  • Bachelor's degree preferred
Chromalloy is proud to be an Affirmative Action/Equal Opportunity Employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran's status, or visual, hearing, mental or physical disability.
Any offer of employment will also be conditioned upon the successful completion of a background investigation and drug screen in accordance with company policy and applicable federal and state regulations.
If this position requires access to export-controlled technology and technical data, as defined in the Export Administration Regulations and or the International Traffic in Arms Regulations, any offer of employment is contingent upon Chromalloy’s determination, in its sole discretion, if any additional authorization for the employee to access such technology is required and obtainable in a manner that meets its immediate business needs prior to beginning work.
In the United States, if you need a reasonable accommodation for the online application process due to a disability, please contact: https://www.chromalloy.com/contact-us/

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$53k-69k (estimate)

POST DATE

04/25/2024

EXPIRATION DATE

06/24/2024

WEBSITE

chromalloy.com

HEADQUARTERS

ORANGEBURG, NY

SIZE

1,000 - 3,000

FOUNDED

1951

CEO

ARMAND F LAUZON JR

REVENUE

$50M - $200M

INDUSTRY

Durable Manufacturing

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About Chromalloy

Chromalloy is an integrated solutions provider that delivers innovative programs designed to reduce manufacturing and operating expenses and extend the life of gas turbine engines for our customers. Chromalloy is focused on quality and driven by innovation. Innovation creates longevity not only for our customers, but also for Chromalloy itself. Chromalloy has thrived over the last six decades because of our advancements and ingenuity. Today, we are a $1B company with locations in 11 countries around the world, which makes us one of the world's largest providers of advanced coatings and authori...zed repairs and parts for gas turbine engines. Thanks to our robust value chain, we are one of the only fully integrated solutions providers in the world that provides coatings, authorized repairs, castings and manufacturing overhauls all from a single source. Diverse expertise. Common values. We are over 4,000 people strong, meeting the needs of our customers around the globe. We operate with a set of five values that guide every Chromalloy employee every day, through all of our processes, initiatives and with every customer interaction. We are customer focused and work diligently to meet your needs. We believe in teamwork and work together to achieve success. And we are driven by innovation, continually striving to develop new and better solutions. Customer-driven problem solvers. We are uniquely focused on our customers and their needs, partnering to provide the latest, most technologically advanced solutions - and deliver those solutions in a flexible, cost-effective manner. - Commercial Aviation - Military - Energy - Aeroderivative - Business & General Aviation More information is at www.chromalloy.com More
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The job skills required for Customer Solutions Specialist (Aerospace/Manufacturing) include Customer Service, Problem Solving, Time Management, Integrity, Teamwork, Customer Relationship, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Solutions Specialist (Aerospace/Manufacturing). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Solutions Specialist (Aerospace/Manufacturing). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Solutions Specialist (Aerospace/Manufacturing) positions, which can be used as a reference in future career path planning. As a Customer Solutions Specialist (Aerospace/Manufacturing), it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Solutions Specialist (Aerospace/Manufacturing). You can explore the career advancement for a Customer Solutions Specialist (Aerospace/Manufacturing) below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Solutions Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Solutions Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Solutions Specialist job description and responsibilities

Explain technical concepts and solutions to non-technical users.

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To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.

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They are also responsible for conducting surveys on the products or services and communicating customer feedback.

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Provide support for network printers; provide efficient and prompt customer service and support to end users.

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Handles Front-of-House and Back-of-House Customer Support and Sales (Calls & E-mails).

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Solutions Specialist jobs

Measure and analyse customer feedback.

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Build trust through relationships with clients and other stakeholders.

03/23/2022: Boston, MA

Understand customer experience needs.

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Offer what customers really want.

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Providing attentive customer support.

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Step 3: View the best colleges and universities for Customer Solutions Specialist.

Butler University
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