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Hayward Holdings Inc. (NYSE "HAYW") is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Hayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heating, cleaners, salt chlorinators, automation, lighting, safety, flow control and energy solutions at our company owned facilities. Headquartered in Charlotte, North Carolina, Hayward also has facilities in Tennessee, Arizona, and Rhode Island as well as Canada, Spain, France, Australia, and China. This position can be based in Phoenix, AZ.
Hayward IMG, a division of Hayward Industries Inc., delivers pool professionals the most reliable and technologically advanced residential and commercial products in more than 60 countries around the world. Our team of experienced and dedicated professionals understands how quality products, prompt service and ready supply impact the smooth running of our customer’s businesses.
Hayward Industries seeks a conscientious and computer savvy Customer Service Specialist to deliver superior customer care in the fast-paced environment of international sales and distribution. Deals directly with international customers and the internal sales team to promptly address and resolve customer inquiries related to shipped and working orders. Excellent attention to detail and accuracy, and the ability to multitask and possess demonstrated listening skills. This position reports to the IMG Managing Director, with dotted line to the division Finance Controller.
Communicate and collaborate with all internal departments including Inside Sales, Finance, Purchasing, Operations/Shipping, and Compliance to provide premium service to our international customers.
Education:
#LI-AS1
Other
Durable Manufacturing
$55k-72k (estimate)
04/10/2024
03/26/2025
global.hayward.com
BERKELEY HEIGHTS, NJ
1,000 - 3,000
2017
Private
KEVIN HOLLERAN
$500M - $1B
Durable Manufacturing
The job skills required for Customer Service Specialist include Customer Service, Problem Solving, Billing, Customer Care, Attention to Detail, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
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Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
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Customer agents talk to customers on behalf of businesses and companies.
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They help customers with their queries and complaints.
02/04/2022: South Bend, IN
A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
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Communicate as efficiently as possible.
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Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
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Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
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6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
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Step 3: View the best colleges and universities for Customer Service Specialist.