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Job Description
Role : Customer Service Representative-1185 (Central Ave.)
Estimated Duration : 6 months
Location : Phoenix, AZ (hybrid)
Position Description
Greet clients / public and assess purpose of office visit. Make referrals for Client and community resources. Assist clients to prepare for the application process, Register application and check for prior client history in the portal.
Manage a high volume of incoming calls. Route calls and messages to appropriate staff, Photocopy information submitted by client for eligibility process.
Direct client and information to the assigned / appropriate case manager, Open, date stamp and distribute all mail (US. / Inner office / scanned / emailed / fax) Prepare outgoing mail according to office procedures.
Skills Required
Computer skills, customer service skills, critical thinking skills
Skills Preferred
Computer skills, customer service skills, critical thinking skills
Experience Required
None
Experience Preferred
Education Required
None
Last updated : 2024-04-23
Full Time
IT Outsourcing & Consulting
$54k-70k (estimate)
04/24/2024
07/23/2024
satincorp.com
SANTA MONICA, CA
500 - 1,000
2002
Private
KEVIN KLEIN
$10M - $50M
IT Outsourcing & Consulting
SA Technologies provides information technology consulting and outsourcing services.
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The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.