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About the Company
Valon’s mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We’re creating a world where home ownership comes with ease, security, and financial know-how. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one’s mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.
Client Experience at Valon
The Client Experience team is a group of organized and altruistic individuals who provide our homeowners with exceptional service. Whether taking ownership of collections, managing default processes, or solving homeowner issues in real-time, the team acts as the bridge between Valon and our homeowners. Equipped with extensive knowledge of the mortgage industry, each member prides themselves on embodying Valon’s mission of championing homeownership.
About the Role
We’re seeking a bilingual Customer Service Specialist to navigate inbound and outbound homeowner communications in a professional, efficient, and friendly manner. The ideal candidate can shift seamlessly between the responsibilities of the Customer Service and Collections teams as needed.
Responsibilities
Ideal Background
Minimum Qualifications
Benefits
Job Type: Full-time
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person
Full Time
Business Services
$44k-55k (estimate)
03/09/2024
07/04/2024
CHANDLER, AZ
<25
2019
ANDREW WANG
<$5M
Business Services
The job skills required for Bilingual Customer Service Specialist include Customer Service, Call Center, Products and Services, Verbal Communication, Background Check, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Bilingual Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Specialist. You can explore the career advancement for a Bilingual Customer Service Specialist below and select your interested title to get hiring information.