192 Customer Service Representative Specialist Jobs in Phoenix, AZ
Deutsche Bahn AG is Hiring a Customer Service Representative Specialist Near Phoenix, AZ
- Assist customers with requests and requirements pertaining to pick-up and deliveries, tracing shipments, POD information, rate quotes, and special handling
- Interact with management and warehouse personnel to establish service criteria and meet customer requirements
- Follow up with customers and other departments to resolve invoice problems and discrepancies
- Communicate with customers, coworkers, and other departments to facilitate the movement of freight and associated paperwork that require special handling
- Accurately input into and retrieve information from the system
- Audit air bills for completeness and accuracy.
- Research and maintain filings of air bills
- Reconcile driver pickup and delivery manifests
- Read, decode, and decipher freight coding in order to expedite freight movement and tracking process
- Record damaged shipments and misrouted freight on applicable reports
- This is a specialist level position.
- Proficient with Windows OS, Word, and MS Office Suite.
- Intermediate demonstrable proficiency with Excel (basic formulas and charts).
- Must be able to type 45 WPM.
- Good interpersonal skills required.
- High school diploma or equivalent required.
- Generally prefer 5 years of experience.
- Earn up to 3 weeks' Vacation over the course of your first year Holidays Sick Days
- Full Health Insurance after 60 days (medical, dental, vision, prescription drugs)
- Career Advancement. We are strong believers in continual training and development for our people. Your success is our success
- Your Safety is important to us, so we will provide protective gear
- Health Advocacy support for you and your family
- Company Paid life insurance
- Company paid Short-Term Disability
- 401(k) option
- Medical: We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs.
- Vision: The option for separate vision coverage for eye exams, frames, and contact lenses.
- Dental: The option for separate dental coverage to cover preventative major and basic dental services.
- 401(k): The company offers a pre-tax 401(k) contribution plan with a company match.
- Direct Deposit: We offer direct deposit to all employees.
- Holidays: On a calendar year basis, the Company pays all employees 6 major holidays, including New Year's Days, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day.
Job Summary
Full Time
$39k-50k (estimate)
04/23/2024
06/22/2024
bahn.de
BERLIN, BERLIN
>50,000
1992
RICHARD LUTZ
$10B - $50B
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