Department: Sales. Location: Fargo, ND. Job Title: Customer Retention Specialist. Reports To: Sales Manager. Type of Position: Full-time, 40hrs /week. General Description. This position requires a organized individual with a positive attitude. Excellent customer service and communication skills (written and verbal) are critical. Must be able to work independently, be self-sufficient, flexible and a team player. Requirements of the position includ...
Swell is an experience management SaaS platform that transforms how multi-location healthcare organizations collect and manage feedback. We help our clients build strong relationships with their patients and employees by providing tools and strategies to enhance patient experience and drive employee retention. Our platform combines patient feedback, reviews, private feedback, and personalized communication to drive patient and employee retention ...
What you will be doing. In this position, you will field inbound communication (phone, email, chat, social media, etc.) from our client members regarding their insurance needs. No cold calling. Utilize knowledge of personal lines insurance, help members with quotes, new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes. Begin by thoroughly understanding the customer's need. This may in...
Customer Retention Specialist. Do you care about improving other people’s lives. Do you want to work for a company whose vision is as genuine as our employees. A company whose shared responsibility is to. Add More Value To People’s Lives Than They Have Ever Received From Anyone Else. LifeStyle Home Furnishings. has been serving the community for over 25 years, and our unique specialty retail offering of furniture, appliances, and electronics has ...
We at Coforge have an urgent need for Customer Retention Specialist for a long term assignment. This will be onsite at our office location in Charleston, WV. About us. Coforge is a leading global IT solutions organization. We have a presence in 34 sales offices and 17 delivery centers, and 6 data centers and constantly seeks to find new yet simple ways to add value to our clients. At Coforge, we give you the right opportunity and help you achieve...
Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice delivers a consultative approach on the best platforms and equipment most suitable for each merchant. Slice Merchant Services seeks a quality-focused, self-motivated, team player committed to maintaining customer satisfaction. An i...
Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice delivers a consultative approach on the best platforms and equipment most suitable for each merchant. Slice Merchant Services seeks a quality-focused, self-motivated, team player committed to maintaining customer satisfaction. An i...
Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice delivers a consultative approach on the best platforms and equipment most suitable for each merchant. Slice Merchant Services seeks a quality-focused, self-motivated, team player committed to maintaining customer satisfaction. An i...
Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice delivers a consultative approach on the best platforms and equipment most suitable for each merchant. Slice Merchant Services seeks a quality-focused, self-motivated, team player committed to maintaining customer satisfaction. An i...
What you can expect as a Customer Retention Specialist. Assist the Customer Retention Consultant in communicating with orphan policy owners in a retention capacity. Provide assistance while utilizing SLS concepts/tools that support the Corporate Shared Values and Divisional Vision Statement. Responsibilities include providing administrative support through written and phone communication, generation of product proposals, and preparation of requir...
Job Description. Job Description. This is an ONSITE position. Job Description. Possess exceptional service and retention skills. Respond to customer escalations and cancelation requests via phone and email. Partner with Customer Care and Operations to improve customer experience. Make outbound calls to schedule Healthy Home Inspections for Outside Sales Professionals. Partner with Sales to effectively schedule Healthy Home Inspections. Make outbo...
Job Duties. Conduct outbound calls to existing customers to discuss their needs and promote retention. Provide exceptional customer service by addressing customer inquiries and resolving issues. Utilize effective phone etiquette to ensure professional and courteous communication. Analyze customer accounts and identify opportunities for upselling or cross-selling additional products or services. Maintain accurate and detailed records of customer i...
