Employee Value Proposition:

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

Overview:

Provides routine administrative support to one or more Vice Presidents or Managers in a department or administrative unit. Work requires a broad working knowledge of departmental and company practices, policies, programs, and product line. Under limited supervision, performs a variety of semi routine administrative duties of moderate complexity requiring the exercise of some discretion and use of limited judgment and initiative. Performs duties such as maintaining complex files, keeping records, preparing schedules, compiling data for reports, searching and investigating information contained in files, processing departmental documents, posting records and typing correspondence and reports from rough drafts. Contacts company personnel at all organizational levels to gather information and prepare reports. Uses common computer programs for word processing and spreadsheets, and may use databases and graphics and desktop publishing applications.

This is a full-time, hybrid role based out of our Corporate headquarters in downtown Lancaster.

Core working hours are Monday through Friday, 8:30 am - 5 pm or 8 am - 4:30 pm.

Responsibilities:

• Provides direct internal and external customer service, interfacing with other departments to identify and resolve challenges to deliver quality customer service and or management information.
• Manages routine processes in respective department or assigned by management.
• Researches and obtains information for routine reports and special assignments.
• Compiles and analyzes basic information for inclusion in reports or presentation materials, prepares charts, graphs, or tables as necessary.
• Investigates assigned problems using established company or department policies and practices to determine method of research, data and information requirements and analysis techniques.
• Prepares and proofreads letters, reports and other correspondence.
• Operates general office equipment such as personal computer, copier, calculator, fax or other office machines.
• Receives and responds to routine correspondence following established procedures not requiring management review.

Qualifications:

Education

High School Diploma or equivalent. Specialty: Does not apply at this level of education. (Required)

Experience

2 or more years Administration, customer service, word-processing, and personal computer. (Required)

Other Duties as Assigned by Manager:

This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

Pay Transparency:

To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidates knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.

The hourly rate for this position is $18.89 - $29.86.

Benefits:

Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | Fulton Bank.

EEO Statement:
Fulton Bank (Fulton) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.
Sponsorship Statement:

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.