Position Title: Administrative Assistant
Location: Rochester, NY 14604
Duration: 24 Months
Work Schedule: M-F 8:45am-4:45pm

Responsibilities for this position include, but are not limited to:

• Answers and distributes phone calls to appropriate areas.
• Responds to routine program-related telephone and email inquiries.
• Screens and directs incoming calls.
• Responds to questions regarding Nursing Home Complaints. Redirects caller when applicable.
• Input and retrieve information within multiple computer programs including ASPEN Central Office (ACO) and ASPEN Complaint Tracking System (ACTS).
• Formats and prepares a variety of correspondence, reports, proposals and other written material.
• Opens, logs and distributes mail daily.
• Responds to program general questions and redirects callers as necessary.
• Schedules meetings and conference calls:
• reserve meeting rooms;
• set up conference call login information;
• monitor meeting invitation acceptances and rejections; and
• re-schedule meetings and conference calls as necessary.
• Perform basic office support duties such as:
• photocopying;
• scanning;
• faxing;
• assembling informational packets;
• filing;
• distributing information; and
• assist with conferences and other events as requested.
• Performs minor document editing and proofreading.
• Sets up and maintains project-related hard copy and electronic files including database input and updates.
• Liaison between IT and Nursing Home Complaint Program related to reporting issues.
• Assists with Nursing Home Surveillance Regional Offices:
• Assist regional offices with finding someone to assist to resolve issues;
• Work with regional support staff with basic office support duties (as described above);
• Ensure regional offices are notified of changes in meetings, case addendums.

To be considered for this position, you should have: [Skills, Education, or Experience]

• Minimum qualifications include excellent working knowledge of Microsoft Office, specifically Word and Excel; the ability to work on a team and handle multiple, shifting priorities; good organizational skills; ability to correspond with the public, healthcare professionals as well as other agencies; and familiarity working in electronic databases including previous experience working with the Automated Survey Processing System (ASPEN).
• Preferred qualifications include: excellent organization skills and attention to detail. Previous work experience in healthcare and/or business office and the ability to quickly adapt to the Long-Term Care computer programs.

Job Type: Contract

Salary: $19.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: On the road