Company DescriptionAt Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.Check us out on the web! Job DescriptionWe are currently looking for a Business Development Manager to join our growing Enterprise team! In this role, you will report directly to the Director, Business Development. As a Business Development Manager, your responsibilities will include:Segmentation, Targeting and PositioningProduct / Market Fit customer, channel, and partnerDefine targeted solutions, offers, compensation, contracts, and reportingDevelop or confirm volume forecast assumptions by segmentWork with Marketing, Sales Ops and Finance on business case if neededUtilize “voice of the partner” to develop and position solutions and programsSolution Design and DevelopmentConfirm and refine concepts from joint planning and engagement workshopCo-create solution; engage with partnerWork with engineers, architects, product, offer management, and supportWork with Finance to develop business case assumptionsIdentify and implement betas or ICBs, assess and refine prototypeRollout repeatable solutionSales Enablement and ToolsDevelop programs, playbooks, plays and M&PsDevelop incentives – Concept development, business case, review and approval, implementation, claims, audit, payoutPartner onboarding – Basic training, M&Ps, Brightspeed positioningPartner enablement to ensure sustainable and substantial sales volumeProduct and program launch readiness – Product readiness, systems readiness, partner training, sales ops readiness, direct sales team, and partnersSales effectiveness – measurement, assessment, and prescriptive fixIntegrate partner Experience – Ensure partner programs, content, GTM and tools are designed from partner perspective, not just versions of direct toolsPartner self-service and systems access – Agile development, UX betas and friendly’s, rollout and communication, adoption and usage, measurementGuide sales tools – Systems instantiation, credentials, adoption and usage, measurementDrive APIs – Work with product and IT to deliver and manage APIs that provide partners with pre-sales, sales, post sales and customer lifecycle information. As well as information for the partner lifecycle such as results and commissions statementsGo To Market ImplementationAlign with companywide initiatives and launchesDevelop partner STP – Segmentation, targeting and positioningAccount for end-to-end partner experience and process implications; determine GTM readiness Go/No GoDevelop sales objectives, support resources, program costs and budgets and measurement planGuide partner communications and trainingIf channel integrated selling is important ensure direct sales teams are included as wellMeasurement and EffectivenessDevelop the annual and quarterly planning and forecasting, sales revenue, retention/churn, expenseIdentify baseline, objectives and stretch or gap analysisConduct assessments, diagnostics, prescriptive recommendationsDeliver information in a way that is easily consumed, understood, and utilizedReports, reporting tools and dashboardsPrepare for partner and customer quarterly and periodic reviewsPartner Relationship ManagementMaintain a roster or database of each partner’s key stakeholdersDevelop partner listen posts: advisory council; focus groups and one-on-one; Net Promoter Survey; including case follow upConduct assessments, diagnostics, prescriptive recommendationsUnderstand the partner lifecycle and develop programs to address portions of that lifecycle – moments of truth, LBGUPS, journey mappingPartner enablement from on boarding to a sustainable and substantial sales volumePartner contract management including master service agreements, addendums, ROE, compensation and incentivesSocial Media/LinkedInWork with the Indirect sales team to build target profile of agentsDevelop agent messages and increase agent connectionsHelp deliver content to agent communityRun reports and analytics on viewership and response ratesMonitor response and direct to team members or respond on behalf of the Indirect sales teamMonitor critical events and posts from within the agent and partner communityMonitor partner communications about Brightspeed QualificationsWHAT IT TAKES TO CATCH OUR EYE:Bachelor's Degree in Business or related field10 years of relevant experience, preferably in the telecommunications industryStrong leadership and coalition building skills in a highly dynamic and fluid working environment; including cross-group collaboration, clear communications, and the ability to influence without direct control over product, sales, and customer successMaximize impact of the partnership and orchestrate engagement and alignment of resources invested in developing the partnershipStrong knowledge of GTM modelsDemonstrated ability to get things done, build consensus, resolve conflict, and solve tough business problems, working in concert with othersAbility to thrive in a fast-paced, high-growth environmentA keen sense of ownership, drive, and executionPrior experience working with GSI and technology partners go-to-market, services, and joint solution strategy desiredThe right person will be both strategic and tactical, possessing 10 years of business development, strategic partnerships, account management, solution selling, or program/product management experience.Experience with managing partnerships (GTM, sales, or technical)Very strong written, oral, and social communication skillsStrong customer orientation #LI-AK1Additional InformationWHY JOIN US?We aspire to contemporary ways of working.At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We have a brand new, state-of-the-art corporate HQ in Charlotte, NC and we prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.We offer competitive compensation and comprehensive benefits.Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Diversity, equity and inclusion are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.Brightspeed is an Equal Opportunity EmployerFor all applicants, please take a moment to review our Privacy Notices: Brightspeed’s Privacy Notice for California ResidentsBrightspeed’s Privacy Notice