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Customer Support Specialist, Job, Customer Service, Full-Time, Nashville, TN
Our Company is experiencing tremendous growth and exciting career opportunities. Because of our growth, we are looking to add an additional team member to our Customer Service Team with our Sales department. Our company has been in business for more than 50 years manufacturing, installing and servicing air filtration products for commercial and industrial applications. We are based in Nashville, TN, but serve a nationally recognized customer base in 48 states.
This position is responsible for assisting with all aspects of client relationships to the overall delivery of on-point customer account satisfaction and effective use of products and services. Work directly with clients to provide day to day account support, problem resolution, research, and analysis. Responsible for the overall management of a book of assigned accounts. Spend a lot of time with the client and also interfacing with the client as needed. The ideal candidate is a professional and organized self-starter with exceptional communication skills who can manage multiple projects, work well under pressure, solve problems, and conduct themselves professionally with co-workers and vendors alike.
Job Responsibilities:
Job Requirements:
As an employee, you can feel confident that your health and well-being are among our highest priorities. We offer a competitive salary and benefits plan that includes; Medical, Dental, Vision, Prescription Drug, Life Insurance, 401K Savings Plan, and Paid Time Off (PTO).
Company is an Equal Opportunity Employer
#IND123
Full Time
$56k-73k (estimate)
03/09/2024
04/03/2024
bondedfilter.com
Nashville, TN
100 - 200
If you are interested in becoming a Customer Success Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Specialist job description and responsibilities
Educate champions and their teams on the value of our product, and help uncover use cases before they become emergencies.
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Build relationships with executive decision-makers.
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Generate trust and credibility at multiple levels in existing accounts after purchase and through the sales cycle.
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Guide new customers through a systematic onboarding process to facilitate making decisions around their needs and goals.
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Contribute to initiatives outside of customer conversations that better the customer experience, both low-touch and high-touch.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Specialist jobs
Develop a customer success strategy.
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Build customer loyalty through feedback.
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Enterprise account management experience.
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Experience working with SaaS products.
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Experience managing accounts for a product that solves complex problems across many business units.
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Step 3: View the best colleges and universities for Customer Success Specialist.