We are seeking an experienced customer service representative with a background in concrete quality control or engineering. This position will add to our existing team supporting our Capital Region Locations and will report directly to the operations manager with support from the Sales Manager.

Bonded Concrete Inc. is a 4th generation concrete supply company that has been in the material supply industry for over 60 years

Requirements:

• Associates' degree in Business, Marketing, Engineering, Construction Management or related field. Potential to waive associate requirement for candidates with construction industry experience.
• 2-4 years of concrete quality control
• Ability to troubleshoot concrete issues during a concrete placement
• Ability to investigate and resolve concrete issues post placement
• Ability to successfully managing customer relationships
• Excellent interpersonal skills
• Highly self-motivated
• Strong verbal and written communication skills
• Proficient in Microsoft Office
• Skills in Command Series is a plus

Responsibilities:

• Represent the company during concrete placements and coordinate with operations staff to ensure proper material supply
• Complete customer service for the territory including but not limited to sales leads, project bidding, coordinating mix designs and follow though with collections
• Schedule meetings and presentations with prospects including presentations on value added products
• Communicate customer and prospect product pain points to management
• Develop strong, ongoing relationships with prospects and customers
• Coordinate with other team members and departments to optimize the concrete sales and production efforts

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Education:

• Associate (Preferred)

Ability to Relocate:

• Albany, NY: Relocate before starting work (Required)

Work Location: In person