Customer Service Quality Assurance Audit Specialist Jobs

The Customer Service Quality Assurance Audit Specialist prepares and presents audit reports for management to identify the issues and performance. Monitors and measures the quality of inbound and/or outbound customer service calls. Being a Customer Service Quality Assurance Audit Specialist typically requires a bachelor's degree. Assists with feedback and training of individuals who have contact with customers. In addition, Customer Service Quality Assurance Audit Specialist typically reports to a manager. Being a Customer Service Quality Assurance Audit Specialist gains exposure to some of th ... e complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Customer Service Quality Assurance Audit Specialist typically requires 2 to 4 years of related experience. More
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