Position Summary

The Sales Manager along with the Credit Manager are the second in charge at the individual branch location. The Sales Manager performs a wide variety of job functions at the direction of the General Manager, assisting and coordinating store activities to ensure safe, professional and profitable operations. The Sales Manager is accountable for meeting company objectives; maintain company quality standards and adhering to company policies.

Principal Accountabilities

• Acquire and Maintain Customers
• Attend to customer concerns immediately
• Compliance with all applicable federal, state and local statutes
• Decipher, prepare and review store reports
• Ensure adequate availability of merchandise at all times
• Fill out paperwork for submission to corporate support
• Follow monthly marketing plans and maintain internal quality control standards
• Implement sales and marketing programs
• Maintain detailed operating records
• Maintain detailed records of financial services transaction
• Managing inventory and cash assets
• Make sure all merchandise is priced
• Prepare daily work schedules, delivery schedules, assign tasks, enforce company policy
• Reconcile daily transactions
• All other duties deemed necessary for effective by store management

Requirements for Sales Manager

Effective organizational skills

Established selling skills

Good communication skills

Handle multiple priorities simultaneously

Learn and become proficient in POS system

Maintain professional appearance

Must be able to read, write and communicate effectively in person and over the phone with employees and customers

Negotiate and resolve conflict

Plan, organize, delegate, coordinate and follow up various tasks and assignments

Recognize and solve problems

Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements

Regular and consistent attendance, including nights and weekends as business dictates

Education and Experience

Two years experience with Rent-to-Own, retail or other business emphasizing customer service, account management, sales and merchandising.

General Physical Requirements

Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds

Stooping, bending, pulling, climbing, reaching and grabbing as required

Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics

Prolonged driving and standing

Must be able to work in and outdoors in a variety of climates and weather conditions.