Description

POSITION PURPOSE
Reporting to the Director of Human Resources, the Human Resources Generalist (Bilingual: English/Spanish) is a
key member of the Human Resources team and works with the HR team to carry out the properties culture and
brands promise. The HR Generalist is largely responsible for the daily activities of the Human Resource Office,
including recruitment, development and retention of talented candidates, benefits administration, managing
workplace incidents and injuries, facilitating employee investigations, and the planning and execution of activities
for team members. This position also is responsible for ensuring all associates are trained to provide excellent
and consistent service and to maintain complete adherence to all Brand and property standards. Presents,
develops and conducts or coordinates training sessions to promote associate development. Monitors and
maintains New Hire Training Program. Additionally, he/she focuses on delivering HR services that meet or exceed
the needs of associates and enable business success; as well as ensures compliance with all applicable laws,
regulations and operating procedures.
ESSENTIAL FUNCTIONS
Recruitment
1. Assists director in developing and executing a recruitment strategy. Uses metrics to evaluate programs
and determine effectiveness. Modify strategy as needed.
2. Executes recruitment and on-boarding process from beginning to end.
3. Participate in recruiting events at schools, fairs and conferences.
4. Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or
future openings
5. Ensure recruitment and hiring practices are in compliance with all local, state, and federal employment
laws
6. Responsible for recording and maintaining employee information in HRIS such new hire data, personal
data, transfers, change of work status, etc.
Development 
1. Supports the new hire orientation program for associates to receive the appropriate training to
successfully perform their job.
2. Ensures coordination and facilitation of new hire orientation program, brand mandated and other
compliance trainings.
3. Ensures and tracks brand training compliance
4. Uses all available on the job training tools for employees; supervise on-going training initiatives and
conducts training, when appropriate
5. Assists with the company-wide performance evaluation process
Recognition
1. Facilitate the associate recognition programs
2. Organize and execute associate appreciation events
Employee Relations
1. Understand and use the concepts and legal guidelines that guide an employer to ensure all persons,
(candidates or associates) are treated ethically, morally, and within the requirements of the law. 
Knowledge and practice of FLSA, FMLA, ADA, EEO, OSHA, COBRA, etc., and an understanding of how
state laws differ from federal laws.
2. Assists in maintaining a collaborative environment by utilizing an open door policy to acknowledge
employee problems or concerns in a timely manner.

3. Assists in keeping associates informed of important information and maintaining effective communication
channels throughout the property
4. Reviews disciplinary action forms for accuracy and consistency, including supporting documentation.
Accountable for determining appropriate action.
5. Work with Department Managers for resolution of employee issues/grievances
6. Manages Legal and Compliance Practices
7. Ensures employee files are well secured and contain required employment paperwork and documentation
8. Ensures compliance with immigration regulations as it relates to employment. Responsible for tracking
Form I-9 expirations and communicating status with employees and management.
9. Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure
compliance with the Privacy Act
10. Ensures medical records are maintained in a separate, secure and confidential medical file
11. Assists in overseeing Workers Compensation claims to ensure appropriate employee care and manage
costs. Maintain OSHA log in accordance with the act, correlate and communicate incident trends, and
participate in safety team meetings.
 Leadership Responsibilities
1. Creates value through proactive approaches that will affect performance outcome
2. Creates a collaborative environment by supporting effective communication channels and team based
culture at Property
3. Maintains strong influence within all hiring, training, performance evaluations, discipline and/or
termination decisions
Other Key Responsibilities:
1. May be expected to work in other areas of the complex when needed to assist operations to perform job
duties not necessarily contained in this job description
2. Maintain a safe work environment for colleagues and a safe hotel for guests
3. Other duties and responsibilities as assigned
Other:
Regular attendance in conformance with the standards, which may be established from time to time, is essential
to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary
action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to
reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is
required.
Upon employment, all employees are required to fully comply with the rules and regulations for the safe and
effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to
disciplinary action, up to and including termination of employment.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate
that he or she can perform the essential functions of the job, with or without reasonable accommodation, using
some other combination of knowledge, skills, and abilities:
- Speak, read, write and understand the primary language(s) used in the workplace.
- Speak, read, write and understand Spanish. – REQUIRED
- Must be able to work autonomously with minimal supervision.
- Ability to access, input, analyze, and retrieve information from computers.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common
fractions, and decimals
- Must be able to perform a variety of duties, often changing from one task to another of a different nature
without loss of efficiency or composure.
- Ability to be proactive and reactive to anticipated and sudden changes especially as they relate to the
labor situation.
- Ability to focus and maintain attention to performance of tasks and to work and complete assignments on time despite frequent stressful, emergency, critical or unusual interruptions.

Ability to be resourceful, creative and maintain flexibility.
- Ability to train, motivate, evaluate, mentor and direct employees and managers to meet desired ends.
- Ability to maintain excellent relations with staff and maintain staff and guest confidentiality at all times.
- Exceptional oral communication skills to ensure ability to negotiate and persuade guests and staff to
achieve results beneficial to operation of resort.
- Ability to memorize, recollect and quickly retrieve dates, names, times and other data.
- Ability to participate in (and lead when necessary) all departmental and resort-wide meetings.
- Present a professional demeanor, and strong business acumen
- Possess expertise in industry related recruiting best practices
- Extensive interviewing and sourcing experience
- Ability to speak effectively before groups of customers or employees of organization.
- Strong administrative, communication, and organizational skills, with attention to detail
- Ability to deal with employees, some of whom require high levels of patience, tact and diplomacy
- Strong customer service orientation
- Outstanding analytical, communication, negotiation, collaboration, presentation, and project management
skills
- Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil
rights, occupational safety and health, workers’ compensation, wage and hour issues, and labor relations,
including, but not limited to the following statutes and their state and local analogues (where applicable):
Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, ERISA, and
NLRA.
Physical Demands
- Most work tasks are performed indoors. Temperature is moderate and controlled by resort environmental
systems.
-Must be able to sit at a desk for up to 6 hours per day. Walking and standing are required the rest of the
working day. This may include traveling to and from meetings and air travel. Length of time of these
tasks may vary from day to day and task to task.
- Must be able to walk up to a quarter of a mile to access the other property. Must be able to exert well-
paced ability to reach other departments and locations of the resort on a timely basis.
- Must be able to lift up to 15 lbs. occasionally.
-Requires grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and
hearing ability and visual acuity.
-Talking and hearing occur continuously in the process of communicating with guests, supervisors and
subordinates.
-Ability to perceive the nature of sound with or without a correction. Ability to receive detailed information
through oral communication and make fine discriminations in sound.
-Vision occurs continuously with the most common visual functions being those of near vision and depth
perception.
- Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key
adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines,
photocopiers, dolly and other office equipment as needed.
QUALIFICATION STANDARDS
Education & Experience
• High school diploma or equivalent required
• Three years’ experience in human resources required, OR
• Two years’ experience in human resources if accompanied with a four-year degree from an accredited
university in Human Resources or related major.
• One year experience in hospitality
Licenses or Certificates
-PHR and SHRM-CP preferred.
Grooming
All employees must maintain a neat, clean and well-groomed appearance per Westin/Sheraton Carlsbad’s
standards.

Attendance:
Regular attendance in conformance with the standards, which may be established by Westin/Sheraton Carlsbad
Resort & Spa from time to time, is essential to the successful performance of this position. Employees with
irregular attendance / tardies will be subject to disciplinary action, up to and including termination of employment.
Upon employment, all employees are required to fully comply with Westin/Sheraton Carlsbad Resort & Spa rules
and regulations will be subject to disciplinary action, up to and including termination of employment.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may
be asked to perform from time to time.
Ownership:
This job opportunity for employment is being made available by Grand Pacific Hotel Services, L.P., the owner
and the employer of all associates working at Westin/Sheraton Carlsbad Resort & Spa. Marriott International is
not the owner or operator of Westin/Sheraton Carlsbad Resort & Spa. Marriott International is not the direct or
indirect employer or joint employer of any associates working at Westin/Sheraton Carlsbad Resort & Spa. Marriott
International does not control, govern or regulate any aspect of recruitment or employment at Westin/Sheraton
Carlsbad Resort & Spa. Marriott International is not responsible for any aspect of your application, candidacy, or
employment at the resort, nor shall Marriott International be liable for the data collection, use and privacy
practices of the Westin/Sheraton Carlsbad Resort & Spa’s owner or operator.

Qualifications