68 Customer Service Representative Jobs in Tacoma, WA
Aero Precision is Hiring a Customer Service Representative Near Tacoma, WA
Description
A company that cares about you and your future.
Starting pay of $18 per hour
Company Paid Employee Medical & Dental
Paid Time Off
Educational Assistance
And a culture that will make you feel right at home.
Aero Precision’s roots are deeply tied to aerospace, and our drive for clean, perfect engineering and machining stems from that. When you’re building something that will fly in the air, there is no margin for error. We take that same approach in the firearms industry. Not every manufacturer will have razor thin tolerance levels. Not every manufacturer will personally oversee the development, design and machining of every part that comes off the line. We’re not every manufacturer.
The Opportunity. The Customer Service Representative is responsible for assisting our customers by providing product and service information and resolving product and service complications via phone and email.
The Job. The Customer Service Representative assists potential customers by answering product and service questions; suggesting information about additional products and services. Additionally, the CSR creates customer accounts by recording essential information as well as maintaining customer records by updating information as needed. The CSR resolves product and/or service problems by determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Requirements
- Minimum of 1-year customer service experience; assisting customers via phone, chat or email.
- Ability to multi-task in high volume call environment
- Strong computer proficiency, including Microsoft Word, Excel and Outlook
- Ability to communicate clearly and professionally with customers and co-workers.
- Ability to professionally and sensitively resolve customer issues while maintaining a high level of confidentiality
- Complete other tasks as assigned by Customer Service Manager
- Experience in a call center environment preferred
The Benefits.
Free Medical for Employees
Free Dental for Employees
Free Vision for Employees
Family Healthcare Partially Funded
Free Life Insurance
Optional Life Insurance
50% Paid Optional Long-Term Disability
401(k) Retirement Savings Plan
Educational Assistance Program
Paid Time Off
Paid Holidays
Best Employee Product Discount in Industry
Growing Company with a Small Company Work Culture
Job Summary
Full Time
Building Construction
$38k-48k (estimate)
06/03/2022
05/14/2024
aeroprecision.com
LIVERMORE, CA
100 - 200
1993
BRIAN RODRIGUEZ
$200M - $500M
Building Construction
Related Companies
About Aero Precision
Located in Livermore, California, Aero Precision provides OEM component management for military aircraft operators in over 60 countries across 14+ military platforms from more than 30 OEM partners. Aero Precision provisions OEM spares, manages repairs and provides upgrade/modification solutions. Acquired by Greenwich AeroGroup in 2013, Aero Precision continues its expansion as a leader in military aircraft aftermarket parts and distribution services as an alternative to FMS. Aero Precision combined its Customer Focus Solutions business model with OEM-Based Services to implement its current, su...ccessful business model worldwide. Today Aero Precision distributes for over 16 OEMs and holds exclusive distribution by territory on various military platforms. Aero Precision continues its expansion by adding new OEMs and platforms to its portfolio of services. -- Focus Platforms -- * Fighter (F-16, F-15, F-18, F-4, F-5, T-50) * Transport (C-130, CN-235, P-3) * Rotary (UH-60/S70, UH-1, AH-64, CH-47, CH-53) aircraft -- Authorized Stocking Distributorships -- * Honeywell * Honeywell (Grimes) Lighting * Collins Aerospace (UTAS, Hamilton Sundstrand) * AeroControlex * Electromech * Amfuel * Champion Aerospace * Crane Aerospace & Electronics * ESSEX * Texstars * CEF Aerospace Solutions * Parker Aerospace * Pall * LORD * InterConnect Wiring * Marvin Test Solutions * Sherwood Aviation * KLX Aerospace * EATON Aerospace * HUPP Aerospace/Defense * Clemco Aerolyte * McNally Industries * R4 Integration * Transicoil * WestWind Technologies
More
Show less
The job skills required for Customer Service Representative include Customer Service, Call Center, CSR, Products and Services, Microsoft Office, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
