We are looking for a dynamic and highly resourceful Operations Support Supervisor to join our team!

Reporting directly to the Vice President of Engineering, the Operations Support Supervisor will be experienced in handling a wide range of operational and executive support-related tasks and should be able to work independently with little or no supervision. 

The Operations Support Supervisor will be a high energy team-player, who is comfortable working in a fast-paced environment, sometimes under pressure, while remaining flexible, proactive, and efficient. The individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communications, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. The role will require the individual to anticipate business needs and deliver on key metrics within defined timelines.

The Company may require that the successful candidate hired for this position be fully-vaccinated for COVID-19, if and to the extent permitted by applicable law. The Company will make exceptions for medical, sincerely held religious belief, or other legally required exceptions. 

ABM is looking for a Project Manager. The Project Manager of Operations will assume ownership for facility maintenance at the client’s facilities and will lead operational and administrative activities while maintaining effective cost control measures. This position will oversee recruiting, safety, productivity, budgeting, and quality of operations.

Pay: $70K DOE

The pay listed is the salry range for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. 

Benefit Information: 

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2023 Employee Benefits | Front Line Team Members (Programa de beneficios de).

401(k) – You become eligible to make personal contributions beginning the first of the month following 30 days of employment. You become eligible for the ABM match beginning the first of the month following six months of employment. ABM matches your pre-tax and/or Roth contributions, dollar for dollar, for the first 3%. For the next 2%, ABM contributes $0.50 for each dollar you contribute. Your contributions and match are immediately vested.

Essential Functions

• Establish and maintain strong client relationships with assigned account(s).
• Identify areas of opportunity and lead the team to implement process changes in a positive and effective manner.
• Promote a strong safety culture and safe work environment.
• Effectively recruit, manage, and lead a team of professional employees with focus on continuous improvement.
• Motivate and develop the team while supporting organizational change.
• Ensure work assignments and schedules meet department, facility, and contractual needs; plan, develop, and assign work schedules to ensure service delivery expectations are achieved.
• Perform quality assurance inspections to ensure standards are met or exceeded.
• Adapt team and vendor plans and priorities to adapt to operational challenges.
• Perform time studies to optimize operational tasks, schedules, and staff allocation.
• Look for opportunities to improve uptime and facility reliability by providing additional or preventative services to the client.
• Drive performance management through performance reviews, setting clear job expectations, coaching, and directing staff, and using disciplinary action when necessary.
• Special projects and other duties as assigned.
• Manage a project scheduler/planner and Team of 5 technicians across the assigned area.
• Oversee all aspects of the client’s facility physical infrastructure.
• Ensure that all work performed is done to high quality and without impact to internal/external customers.
• Management of the team that includes the Planner/Scheduler and Mobile Technicians.
• Oversee the development and accuracy of site-level operating procedures and other documentation.
• Supervise and escalate as needed ABM’s response to after-hours emergencies at assigned facilities.
• Effectively and efficiently manage the operations budget and expenditures of assigned contracts.
• Manage the complete physical assets pertaining to the Operation and Maintenance of the client infrastructure equipment and systems.
• Manage the customer relationship and act as the single point-of-contact for all facility-related issues, including, but not limited to schedules, new business, projects, budgets and expansion and staffing.
• Manage oversight from preventive maintenance inspections and provide guidance on how to address issues.
• Technical knowledge of critical electrical and mechanical systems with the ability to prioritize, assign, track, and trend equipment history.
• Audit all CMMS databases for accuracy and completeness, produce reports as required at customer request, control system access and user credentials.
• Ensure compliance of Customer SLA parameters and Change Control activities, review and approve all system changes (set-points, thresholds, alarm-points, etc.) which could impact customer operations
• Set, review, and approve employee work schedules; audit and process employee time and payroll.
• Ensures projects are completed to the satisfaction of the client, successfully managing budgets/financials, schedules, key performance indicators, and contractual requirements
• Ensure that ABM training expectations are met and audit the process monthly.
• Identify, vet, and approve all sub-contractors who will perform work on-site.
• Develop PM contract scopes-of-work, ensure contract terms are fulfilled.

• Bachelor’s degree or equivalent experience.
• BOMI, IFMA, APWA, or similar facility maintenance certifications.

• 3 to 5 years of General Contractor, Construction, Electrical or Plumbing experience, including 2 years of management experience.
• Ability to adjust work schedule as needed to support the operation.
• Valid state issued driver’s license.

Please note this job description is not designed to cover or contain a comprehensive listing of duties that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

ABM offers a comprehensive benefits package including health insurance (medical, dental and vision), 401(k) plan with immediate vesting, short and long-term disability, PTO, paid holidays and more.

ABM values the rich diversity of its workforce. We strive to foster a work environment of respect and engagement that harnesses our workforce’s diversity to our common goal of providing prompt and superior client service. 

ABM participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los Estados Unidos.

ABM is an EOE (Minority / Female / Veteran / Disability / Gender Identity / Sexual Orientation) and is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

•ABM does not sell or share your personal information.

•We collect basic personal details like your name and address, work history, and other employment related personal information. We also collect Sensitive Personal Information like race/ethnicity because we are required to do so by law.

•We collect this information in order to process your employment with us.

•We will keep your information for as long as is required by law. 

Prior to the submission of your personal information, please review our Employee Privacy Notice. If you are from California, please review our California Employee Privacy Notice.