Overview:

We are seeking a detail-oriented Sales Support Specialist with 1-2 years of experience to join our dynamic sales team. The successful candidate will play a key role in supporting the sales team by providing exceptional customer service, managing sales operations, and ensuring overall customer satisfaction. This position offers an excellent opportunity for growth and advancement within our organization.

Responsibilities:

· Customer Service: Serve as a primary point of contact for customers, responding to inquiries, providing product information, and addressing customer concerns in a timely and professional manner. Build and maintain positive relationships with customers to enhance satisfaction and loyalty.

· Sales Operations: Assist in managing sales operations, including order processing, quote generation, and inventory management. Coordinate with internal departments, such as logistics and finance, to ensure seamless order fulfillment and delivery.

· Sales Support: Provide administrative support to the sales team, including preparing sales reports, maintaining customer databases, and organizing sales meetings and events. Assist in the preparation of sales presentations, proposals, and contracts.

· Lead Management: Manage incoming leads and inquiries, qualifying leads and routing them to the appropriate sales representatives for follow-up. Track lead status and update CRM systems with relevant information.

· Documentation and Record Keeping: Maintain accurate and up-to-date records of customer interactions, sales transactions, and sales activities. Ensure compliance with company policies and procedures regarding documentation and record-keeping.

· Customer Satisfaction: Monitor customer satisfaction levels and gather feedback to identify areas for improvement. Work collaboratively with the sales team to address customer issues and resolve complaints in a timely and effective manner.

· Market Research: Conduct market research and analysis to identify potential sales opportunities, trends, and competitive landscape. Provide insights and recommendations to the sales team to support strategic decision-making.

Qualifications:

· Bachelor's degree in Business Administration, Marketing, or related field preferred.

· 1-2 years of experience in sales support, customer service, or related role.

· Excellent communication and interpersonal skills, with the ability to interact professionally with customers and internal stakeholders.

· Strong organizational and multitasking abilities, with a keen attention to detail.

· Proficiency in Microsoft Office suite and CRM software (e.g., Salesforce, HubSpot).

· Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.

· Motivated self-starter with a proactive and positive attitude.

Benefits:

· Competitive salary and performance-based incentives.

· Comprehensive benefits package including health insurance, retirement plans, and paid time off.

· Opportunities for professional development and career advancement.

· Collaborative and supportive work environment.

Join Our Team:

If you are a motivated and customer-focused individual with a passion for sales support, we encourage you to apply for this exciting opportunity. Join us as we work together to drive sales growth, exceed customer expectations, and achieve success in the marketplace.

NO C2C

If you are a Customer Service/Sales Specialist with the experience above, apply now!

"At 2H Talent diversity is simple—it’s about embracing everyone. We are committed to a diverse and inclusive workplace. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development."

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person