JOB
The Docks & Harbors department is hiring a Seasonal Harbor Administrative Assistants to join our team. When you join the Docks & Harbors Department, you are joining a department that values personal and professional development. We highly value creative thinking and approach all tasks with a team mindset.WHO WE ARE LOOKING FORSomeone with: Excellent oral and written skills.Able to research and interpret regulations.Excellent computer and database skills.Provide Excellent Customer Service, ability to exercise tact, self restraint, judgment, and strategy in dealing with a variety of people, including appointed and elected public officials and others.Ability to analyze problems, develop logical and realistic conclusions, communicate ideas clearly, establish and maintain cooperative relationships with others.Ability to identify, research and resolve a wide range of work-related problems such as public complaints and inquiries.Must be Reliable and dependable and able to work in a team environment.WORKING HOURS AND LOCATIONThis position works 7.5 hour days, five days a week which will include weekend days. The work location will be at the Aurora Harbor Office near Downtown Juneau.
EXAMPLE OF DUTIES
DESCRIPTION OF WHAT YOU WILL BE DOING Under general supervision, performs clerical and administrative support duties for the City and Borough of Juneau Docks & Harbors Department.Creates billings in support of Docks & Harbors Operations. The work will require knowledge of Docks & Harbors ordinances and regulations, which can be learned on the job.May schedule Yacht reservations for the Statter Harbor Breakwater.Accepts payments for fees, bills, and permits. Write receipts, make bank deposits, and prepare revenue transmittals.Performs detailed research on customer billing discrepancies and communicates results to Docks & Harbor patrons’ inquiries to resolve noncompliance issues. Prepares billing and payment history as requested by customers.Will maintain and update customer accounts using the specialized harbor accounting program.Receives and screens telephone calls and walk ins, inquiries about nature and urgency of their business, answers questions on status of current projects.Creates, evaluates, and implements office procedures, technical filing and indexing systems and forms for own use; implements changes subject to approval of supervisor.May gather information on prices and availability of goods and services; prepare delivery orders and purchase requisitions for supplies and equipment; and monitor and assist in preparing and processing paperwork to obtain and pay for routine and recurring services.Assists colleagues in editing, writing, and copying reports under strict deadlines; revises drafted correspondence and reports to improve clarity and quality.May drive to alternate CBJ business locations to distribute/deliver mail, reports, and other business materials.Performs other related work as required.
SUPPLEMENTAL INFORMATION
HIRING MANAGER CONTACT INFOHiring Manager: Angela ThrowerPhone Number: 907-586-5255Email: angela.thrower@juneau.gov