Overview:

Our client, one of the largest Energy companies in US providing a wide range of Energy related products and services to its customers, seeks accomplished Inside Sales Support.

*** Candidate must be authorized to work in USA without requiring sponsorship ***

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*** Location: 4 Irving Place, New York, NY (100% Remote acceptable)

*** Duration: 6 months contract w/ possibility of extension

Notes:

· Working Hours: generally, 9:00am - 5:00pm Mon - Fri, but can be flexible if the contractor wanted to start earlier or later 40 hours / week.

Job Description:

· The specialist must be able to prepare and review documents for accuracy and reconcile discrepancies in addition to assisting with technical support and UAT testing.

· The specialist will also provide support as needed by performing tasks in monitoring, tracking, and processing customer inquiries and invoices towards achieving energy savings.

· Reviewing submitted invoice support documents for accuracy.

· Processing program invoices for Clean Heat incentive, , Weatherization incentives, and overall program implementation, with a goal of completing all invoice processing within 15 days of receiving the invoice.

· Manage customer eligibility checks.

· Build and maintain strong communication with various teams to ensure timely processing of invoices.

· Maintaining, updating, and reporting on the invoice tracker.

· Tracking and Processing Invoices in DMTS for Payment.

· Submitting tickets in DMTS as needed to resolve bugs and process invoices.

· UAT testing as needed for Weatherization or new Clean Heat features in DMTS.

· Backend DMTS uploading and submitting DMTS ticketing.

· Supporting with implementation contractor and DMTS integration.

· Responding and tracking customers' inquiries submitted via email, interest form or by other means.

· Reporting on trends, common questions, etc. encountered through customer interactions, and recommending updates to website and print collateral to better address customer concerns.

· Adding customer complaints to the escalation tracker for resolution.

· Weekly DMTS calls. Weekly ICF calls (present on invoice updates). Weekly Resi priority calls.

· Document processes and develop process improvements if/when applicable.

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I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

Satwinder “Sat” Singh

Lead Technical Recruiter

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.

Job Types: Full-time, Contract

Salary: $40.00 - $50.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Work from home

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Remote

Experience:

• Inside Sales: 2 years (Required)
• Documentation: 2 years (Required)
• UAT Testing: 1 year (Required)
• Reviewing Invoices: 1 year (Required)
• Utilities / Energy Industry: 1 year (Preferred)

Work Location: Remote