You haven't searched anything yet.
Who We Are
is a leading not-for-profit health insurer and federal government contractor headquartered in Wisconsin. WPS offers health insurance plans for individuals, families, seniors, and group health plans for small to large businesses.
We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.
S. and abroad. WPS Health Solutions has been making health care easier for the people we serve for more than . Proud to be military and veteran ready.
Culture Drives Our Success
WPS’ Performance-Based Culture is where the great work and innovations of our people are seen, fueled, and rewarded. We accomplish this by creating an inclusive and empowering employee experience.
We recognize the benefits of Diversity, Equity, and Inclusion as an investment in our workforce both current and future to effectively seek, leverage, and include diverse perspectives that fuel agility and innovation on high-performing teams.
This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.
From 2021 to 2023, WPS Health Solutions was recognized for several awards :
Role Snapshot
Our Customer Service Representative II works in our WPS Health Insurance call center. This role will support our members and providers with inquirers through phone, email, or secured messaging.
In addition, this role will provide support on benefits, claims, pre-authorization’s and provider verifications.
How do I know this opportunity is right for me? If you :
What will I gain from this role?
Benefits compliance, regulations, policies, and procedures.
Minimum Qualifications
High School Diploma or equivalent
Preferred Qualifications
Remote Work Requirements
Additional Information
Work Location
We are a remote-first organization and offer remote work in the following approved states :
Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, New Jersey, North Carolina, North Dakota, Ohio, South Carolina, South Dakota, Texas, Virginia, Wisconsin To help strengthen communication, provide a sense of community, and improve the overall remote work experience, the assigned office community based on the position’s division is : HI : Green Bay, Wisconsin
Benefits
FOLLOW US!
WPS Health Blog
Last updated : 2024-03-24
Full Time
Insurance
$36k-46k (estimate)
03/26/2024
04/01/2024
The job skills required for Customer service representative include Customer Service, Call Center, Problem Solving, Customer Support, Microsoft Office, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.