You haven't searched anything yet.
POSITION PURPOSE
Madison Gas and Electric is seeking dedicated and enthusiastic Customer Service Representatives (CSR) to join our Customer Services division. At our core, we're dedicated to being your community energy partner, keeping our customers safe, delivering exceptional customer service and developing innovative clean energy solutions to meet the needs of the future.
At Madison Gas and Electric (MGE), we believe that our employees are our most valuable asset. Whether you're a seasoned operations technician or an early-career IT professional, our culture, inclusive workforce, and training programs will provide you with the tools you need to either kickstart your career or bring it to new heights.
As a CSR at MGE, you can contribute to providing exceptional customer service in the utility space, fostering customer satisfaction and loyalty while supporting the operational goals of the organization.
WORK SCHEDULE
DUTIES AND RESPONSIBILITIES
QUALIFICATIONS
Education and Experience
Knowledge and Skills
ABOUT THE ORGANIZATION
About MGE
MGE generates and distributes electricity to 163,000 customers in Dane County, Wisconsin, and purchases and distributes natural gas to 176,000 customers in seven south-central and western Wisconsin counties. MGE is a regulated utility subsidiary of the investor-owned public utility holding company MGE Energy, Inc. MGE's roots in the Madison area date back more than 150 years.
An industry leader, MGE was among the first utilities nationwide to commit to net-zero carbon electricity by 2050, consistent with global climate science. Your community energy company is investing in a more sustainable future for the benefit of all our customers, investors, and employees. As your community energy company, we are committed to this area and its people. We take responsibility to:
Our Values
MGE's parent company is MGE Energy, Inc., a public utility holding company. Its common stock trades on the NASDAQ Stock Market. For more information, visit mge.com and mgeenergy.com.
AA/EOE-Minorities/Females/Gender Identity/Sexual Orientation/Disabled/Vets
Job Type: Full-time
Pay: From $22.02 per hour
Expected hours: No less than 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: Hybrid remote in Madison, WI 53703
Full Time
Specialty Trade in Construction
$36k-45k (estimate)
05/12/2023
05/04/2024
mge.com
CLAYSVILLE, PA
500 - 1,000
1896
Private
MATTHEW EWIG
$500M - $1B
Specialty Trade in Construction
Madison Gas and Electric Company is a regulated electric and gas utility company that generates and distributes electric energy in the United States.
The job skills required for Customer Service Representative include Customer Service, CSR, Communication Skills, Billing, Data Entry, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.