Description:

We are currently seeking a Customer Tech Support Representative for a position in Madison, WI. The main responsibility of the Customer Tech Support Representative will be to provide assistance to customers who are experiencing issues with surgical loupes over the phone. This will help to minimize the need for sales representatives to travel to customer sites to address these issues. The Customer Tech Support Representative will be working with multi-line phone systems and iPads to resolve customer issues. Required skills for this position include experience in customer tech support, call center operations, customer service WPM, and proficiency in Microsoft Office. The ideal candidate should have at least one year of experience in either customer service or technical support. Additionally, they should have experience working with customers and CRM/ERP systems.

Skills:

Customer Tech Support, Call Center, Customer Service WPM, Microsoft

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.