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Service Manager
Apply
$86k-116k (estimate)
Full Time 2 Days Ago
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Western Window Systems is Hiring a Service Manager Near Orlando, FL

** Service Manager**

**Job Category****:** Salary **Requisition Number****:** SERVI002453 Showing 1 location **Job Details**

**Description**

**Service Manager**

* Managing service dept. staff including field techs, coordinator and warehouse manager

Training all new hires and continued education for existing

* Scheduling and routing services on day to day basis

Understanding how long a service takes to complete and the work that will go into it.

Logistics for schedule the day to day routes

- Reviewing map and vehicle tracker for on the spot/drop what your doing items

* Offloading and reviewing product for accuracy and/or defects.

* Working hand in hand with Production Dept. on new services and completing installations

* Ordering & Confirming service parts through Fenevision Web Module

* Computer Skills

Typing Above 35 WPM preferred.

Navigating CRM web based systems

Proficiency in Microsoft Office Programs

- Excel

- Word

- One Note

* Phone skills and customer service.

Communicating with Customers

Communicating with Service Techs and Installers

**Experience**

Window & door installations/service.

Customer service.

Logistics and routing.

Warehousing origination and staging.

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Required**

WAREHOUSING ORIGINATION AND STAGING

LOGISTICS AND ROUTING

CUSTOMER SERVICE

WINDOW AND DOOR INSTALLATIONS/SERVICE

**Licenses & Certifications**

Job Summary

JOB TYPE

Full Time

SALARY

$86k-116k (estimate)

POST DATE

05/02/2024

EXPIRATION DATE

05/15/2024

WEBSITE

westernwindowsystems.com

HEADQUARTERS

BILLINGS, MT

SIZE

200 - 500

FOUNDED

1959

TYPE

Private

CEO

DEBRA BOND

REVENUE

$50M - $200M

INDUSTRY

Wholesale

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About Western Window Systems

Western Window designs and manufactures custom door systems and windows for residential and commercial sectors.

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

02/28/2022: Frankfort, KY

The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

02/08/2022: Poughkeepsie, NY

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

01/17/2022: Lansing, MI

Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

12/13/2021: Frankfort, KY

Responsible for understanding each customer's expectations and delivering services as needed.

02/15/2022: Abilene, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

01/25/2022: Atlanta, GA

Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

01/27/2022: Pittsburgh, PA

The service manager must also be able to work under stress besides handle stress.

12/20/2021: Pittsburgh, PA

Step 3: View the best colleges and universities for Service Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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