Position Summary. Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities. First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, commun...
Position Summary. The General Service Technician must have a mechanical aptitude and is able to perform basic automotive services including mounting and balancing tires, tire repairs, oil changes, vehicle inspections and other less technical services while delivering an excellent customer experience. Responsible also to maintain clean and safe work areas in the tire and service department. The General Service Technician may be required to provide...
This position requires you to be working in office, 3 days per week, from our Bala Cynwyd, PA office. Position Summary. The A/R & Credit Analyst is responsible for managing customer accounts, ensuring timely collection of outstanding invoices, and maintaining accurate records. This role plays a key part in supporting cash flow, minimizing past due balances, and excellent customer service while upholding the company's credit and collections polici...
Position Summary. Responsible for achieving expected sales goals across the service labor, parts, and fleet business and providing superior customer service through in-store execution of programs, initiatives and standards. The position is directly responsible for maintaining adequate shop productivity. The Store Manager will recruit, hire, develop, and provide inspirational leadership and direction to the service selling and back shop teams. An ...
This position requires you to be working in office, 3 days per week, from our Bala Cynwyd, PA office. Position Summary. The Merchandising Business Analyst plays a key role in driving data-informed decisions that optimize product assortment, pricing, promotions, and inventory strategies. This position combines analytical expertise with strong business acumen to identify trends, measure performance, and provide actionable insights that enhance sale...
This position requires you to be working in office, 3 days per week, from our Bala Cynwyd, PA office. Position Summary. The Pricing Analyst supports the Merchandising organization by analyzing competitor pricing, reviewing margin structures, forecasting revenue outcomes, and evaluating pricing strategies that increase competitiveness and profitability. The role leverages quantitative and qualitative data to develop actionable pricing recommendati...
Position Summary. The General Service Technician must have a mechanical aptitude and is able to perform basic automotive services including mounting and balancing tires, tire repairs, oil changes, vehicle inspections and other less technical services while delivering an excellent customer experience. Responsible also to maintain clean and safe work areas in the tire and service department. The General Service Technician may be required to provide...
The VP - Deputy General Counsel, Chief Compliance Officer & Assistant Secretary (DGC) is a member of the company's management team, responsible for leading the company's contracts, compliance, corporate transactions and corporate governance functions in close partnership with the Chief Legal & Human Resources Officer (CLHRO). This high-impact position serves as Assistant Corporate Secretary to Pep Boys and its subsidiaries, ensures strong corpora...
Position Summary. The Master Technician requires experience and technical expertise to diagnose drivability, air conditioning and electrical systems. It is expected to use leadership and mentoring skills to drive a team to increase customer care and satisfaction A successful Master Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their veh...
Position Summary. Responsible for achieving expected sales goals across the service labor, parts, and fleet business and providing superior customer service through in-store execution of programs, initiatives and standards. The position is directly responsible for maintaining adequate shop productivity. The Store Manager will recruit, hire, develop, and provide inspirational leadership and direction to the service selling and back shop teams. An ...
Position Summary. The Master Technician requires experience and technical expertise to diagnose drivability, air conditioning and electrical systems. It is expected to use leadership and mentoring skills to drive a team to increase customer care and satisfaction A successful Master Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their veh...
