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Job Title: Customer Service Representative
Responsibilities:
- Provide exceptional customer service to clients
- Respond to customer inquiries in a professional and timely manner
- Assist customers with product information, order placement, and issue resolution
- Analyze customer needs and recommend appropriate solutions
- Process orders, returns, and exchanges accurately in the system
- Maintain accurate customer records and update information as needed
- Collaborate with other team members to ensure customer satisfaction
- Follow up with customers to ensure their concerns are resolved
Skills:
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to analyze customer needs and provide appropriate solutions
- Ability to multitask and prioritize tasks effectively
- Strong interpersonal skills and ability to work well in a team environment
We offer competitive compensation, including benefits such as opportunities for career growth. If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you!
To apply for this position, please submit your resume and cover letter highlighting your relevant experience.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
People with a criminal record are encouraged to apply
Work Location: In person
Full Time
$38k-48k (estimate)
05/13/2024
09/07/2024
The job skills required for Customer Service Representative (CSR) include Customer Service, Problem Solving, Communication Skills, Customer Satisfaction, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative (CSR). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative (CSR). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative (CSR) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (CSR), it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (CSR). You can explore the career advancement for a Customer Service Representative (CSR) below and select your interested title to get hiring information.