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### Customer Service Representative
#### Duties:
- Provide exceptional customer service to clients via phone, email, and chat
- Respond promptly to customer inquiries and resolve issues in a professional and timely manner
- Communicate with customers to understand their needs and provide appropriate solutions
- Upsell products and services to maximize sales opportunities
- Analyze customer accounts and provide accurate information regarding billing, payments, and account updates
- Maintain customer records by updating account information and documenting interactions
#### Skills:
- Experience with outbound calling and sales techniques
- Strong communication skills, both verbal and written
- Ability to analyze customer needs and provide effective solutions
- Excellent phone etiquette and active listening skills
- Proven track record of meeting or exceeding sales targets
As a Customer Service Representative, you will be the first point of contact for our valued customers. Your role is crucial in ensuring customer satisfaction and building strong relationships with our clients. If you are a motivated individual with excellent communication skills and a passion for providing exceptional service, we would love to hear from you.
Please note that this is not a remote position. The successful candidate must be available to work at our office location.
If you meet the qualifications listed above and are ready to join our dynamic team, please submit your application through our online portal. We look forward to reviewing your application.
Job Type: Full-time
Pay: $10.00 - $13.00 per hour
Expected hours: 40 per week
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person
Full Time
$33k-42k (estimate)
02/09/2024
06/07/2024
The job skills required for Customer Service include Customer Service, Products and Services, Communication Skills, Billing, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service positions, which can be used as a reference in future career path planning. As a Customer Service, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service. You can explore the career advancement for a Customer Service below and select your interested title to get hiring information.