Licensing and Training will be provided for the right candidate.

Texas Property & Casualty Insurance License Required

Texas Life Insurance License Required

Responsibilities:

- Process Insurance Policy Renewals and policy updates
- Provide exceptional customer service to clients via phone, email, and in-person interactions
- Assist customers with inquiries, concerns, and requests regarding products or services
- Help process and track claims and assist customers accordingly
- Maintain accurate customer records and update information as needed
- Collaborate with other team members to ensure customer satisfaction
- Follow company policies and procedures to ensure consistent service delivery

Skills:
- Strong communication skills, both verbal and written
- Ability to effectively communicate with customers from diverse backgrounds
- Excellent problem-solving and decision-making skills
- Proficient in using computer systems and software applications for data entry and customer support
- Ability to multitask and prioritize tasks in a fast-paced environment
- Bilingual proficiency in English and Spanish is preferred but not required

Benefits Administration:
- Competitive salary based on experience and qualifications
- Paid time off for vacation, sick leave, and holidays
- Opportunities for career growth and advancement within the company

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, skills, or benefits. The company reserves the right to modify or amend the job description as necessary.

Job Type: Permanent

Pay: $30,000.00 - $40,000.00 per year

Benefits:

• Flexible schedule
• Paid time off
• Work from home

Supplemental pay types:

• Bonus opportunities

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person