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Customer Service / Office Representative
POTATO SPECIALTY Lubbock, TX
$34k-42k (estimate)
Full Time | Wholesale 1 Month Ago
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POTATO SPECIALTY is Hiring a Customer Service / Office Representative Near Lubbock, TX

Our Cash and Carry Representative is responsible for working on reports, keeping up with delivery times, Putting on small Call-in orders and Walk-in orders for customers.

Primary Duties & Responsibilities:

Serves customers by providing product and service information; resolving product and service problems.

· Answer telephone, and greet customers with helpful customer service.

· Send Late Day and Off Day report daily.

· Manage web orders throughout the day. Report any issues.

· Manage the truck dispatch phone. Notate all issues on the morning report.

· Report any issues on truck route returns to the Quality Assurance team.

· Adjust invoices from truck route returns.

· Check delivery drivers in after completion of their route.

· Manage petty cash daily.

· Walk-in customer sales.

· Work with Accounts Receivables with the school orders. Enter school orders.

· Create and send out morning report daily.

· Provide pricing, order information, and deliver information to customers.

· Forward any customer orders to the appropriate Salesman.

· Forward any prospective customers to Chase.

· Provide support to outside sales team.

· Bill all orders at 4 pm.

· Call customers when truck route is running late

Requirements:

  • Qualified applicant must have reliable transportation
  • 5-day work week
  • Be able to pass pre-employment and random drug screen
  • Able to read, with at a high school or GED level
  • Able to follow oral and written direction
  • Basic computer skills (typing, word, excel), customer service skills dealing with customers that may sometimes

be frustrated, while keeping a positive attitude in dealing with them.

Benefits Include:

  • Competitive Pay; depending on experience
  • Health Insurance (PSC pays 70% of insurance) after 90 days
  • Supplemental Insurance – Dental, Life Insurance after 90 days
  • Paid vacations
  • 4 Paid Holidays
  • Alcohol & Drug Free workplace

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental insurance
  • Health insurance
  • On-the-job training

Experience level:

  • 1 year

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday
  • No weekends

Work setting:

  • In-person
  • Office

People with a criminal record are encouraged to apply

Ability to Relocate:

  • Lubbock, TX 79404: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$34k-42k (estimate)

POST DATE

04/13/2023

EXPIRATION DATE

08/25/2024

WEBSITE

potatospecialty.com

HEADQUARTERS

LUBBOCK, TX

SIZE

50 - 100

FOUNDED

1959

CEO

LARRY E EZELL SR

REVENUE

$10M - $50M

INDUSTRY

Wholesale

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About POTATO SPECIALTY

Potato Specialty Co is a transportation/trucking/railroad company based out of 604 30th St, Lubbock, Texas, United States.

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The following is the career advancement route for Customer Service / Office Representative positions, which can be used as a reference in future career path planning. As a Customer Service / Office Representative, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service / Office Representative. You can explore the career advancement for a Customer Service / Office Representative below and select your interested title to get hiring information.

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