Job Description

About this role:

Wells Fargo is seeking a Learning and Development Manager in Human Resources as a part of Talent Management and Learning. For additional information on this line of business, refer to the external Careers Site at www.wellsfargojobs.com.

In this role, you will:

• Manage a team of professionals to ensure project success and effective delivery of solutions
• Engage stakeholders and internal partners
• Identify and recommend opportunities for process improvement and risk control development
• Provide tactical support in areas of learning related resource coordination, process, project management, and initiative development
• Make decisions and resolve issues regarding resources, objectives, and operations to meet business objectives
• Interpret and develop policies and procedures for functions with low to moderate complexity
• Collaborate with more experienced managers and Human Resources professionals to recommend learning solutions to improve talent development, individual engagement, and retention
• Manage allocation of people and financial resources for Learning and Development Consulting
• Mentor and guide talent development of direct reports and assist in hiring talent
• Drive accountability and results with a sense of urgency
• #HRJobs

Required Qualifications:

• 4 years of Learning and Development Consulting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2 years of Leadership experience

Desired Qualifications:

• Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals
• 2 years leading a team and managing day-to-day activities to execute on deliverables
• Knowledge and understanding of retail banking
• Knowledge and understanding of banking operations contact centers
• Ability to motivate staff to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
• A demonstrated focus on coaching, mentoring and guiding team member development 
• Data analysis to inform learning strategy focused on performance outcomes
• Ability to manage business partner priorities from a strategic and tactical level in a large HR organization
• Knowledge and understanding of adult learning or education: facilitation and instructional design
• Experience developing and cultivating professional relationships
• Ability to deliver results with speed and agility
• Excellent verbal, written, and interpersonal communication skills

Job Expectations:

• Willingness to work on-site at the stated location below
• Ability to travel up to 15%

Position Location:

• 4101 Wiseman Blvd, San Antonio, TX

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.