We are seeking a Learning and Development Program Manager II for the Learning and Development Department.
Credit Human is seeking an experienced and dynamic Enterprise Learning and Development Program Manager II to join our team. The successful candidate will be primarily responsible for managing and enhancing our leadership development programs. This role demands a high level of program management skills including planning, marketing, recruiting, execution, and evaluation. The role interacts regularly with senior-level leadership and is crucial in driving the learning and development initiatives across the organization.
If you have experience managing and facilitating multiple programs, you should apply right away!
Highlights:

• Lead the creation, documentation, and delivery of educational programs that foster adult learning, skill enhancement, and behavioral change
• Manage all aspects of leadership development programs, from inception to assessment
• Support the development and delivery of face-to-face, virtual and hybrid learning modules as needed for access by credit union employees
• Annually review the vendors and contracts for the programs you lead to be in compliance with NCUA requirements
• Aid in the formulation and distribution of various learning formats, including in-person, online, and blended modules, to ensure widespread accessibility for all employees of the credit union
• Build and maintain partnerships, negotiating terms with both new and existing external suppliers of comprehensive learning solutions

Experience:
Required

• Minimum 5 years of experience managing and delivering multiple programs to include analyzing program effectiveness
• Minimum 5 years of experience facilitating group initiatives via face-to-face and virtual environments
• Ability to travel is required

Education:
Required

• Bachelor's degree in Education, Human Resources, Business, Communications, Project/Program Management or related

Licenses & Certifications:
Preferred

• Project Management Professional Certification

Skills & Knowledge:
Required

• Excellent communication and interpersonal skills, including the ability to develop relationships face-to-face or virtual
• Facilitation and coordination skills:
  
  • Excellent presentation skills
  • Excellent organizational skills
  • Excellent listening skills and communication skills
• Ability to make sound decisions and take initiative
• Strong project management skills
• Ability to analyze data and make informed decisions
• Strong organizational and time-management skills
• Proficiency in LMS (Learning Management Systems) and MS Office
• Ability to work independently and as part of a team.
• Innovative and proactive approach to problem-solving.
• Strong leadership and influencing skills.
• Comfortable interacting with senior-level leadership.

Preferred

• Beginner to Intermediate data management software skills preferred
• Understanding of Smartsheet functionality and user interface

Schedule: Monday-Friday, 8:30 am-5:30 pm
100% onsite work: 1703 Broadway building in San Antonio, TX
Level of Work: 2B
Minimum Starting Salary: $63,167
Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.
To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)